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Office of the NYS Comptroller Thomas P. DiNapoli · 2 days ago

Information Technology Specialist 3 (SG-23) (NYHELPS) Item# 00722

Albany, NY

Full-time

Hybrid

Senior Level

$87K/yr - $110K/yr

5+ years exp

The Office of the New York State Comptroller is seeking an Information Technology Specialist 3 to support their enterprise software systems. The role involves installing, upgrading, and configuring software, troubleshooting critical issues, and collaborating with various stakeholders to ensure compliance with agency policies.

AdviceFinanceFinancial ServicesLegal

No H1B

Responsibilities

Apply advanced skills in expediently installing, upgrading, and configuring enterprise software systems

Troubleshoot and remediate critical issues on tight timelines

Plan and architect system solutions that comply with agency policies and standards

Present regular briefings to managers and stakeholders

Communicate and collaborate with technical and non-technical stakeholders

Coordinate and work professionally and proactively with agency staff as well as third party vendors

Provide competent support in wide range of areas supporting our SDLC methodology

Qualification

Enterprise software installationTroubleshooting critical issuesSystem architecture planningPeopleSoft Enterprise 9.2Oracle WebLogic/TuxedoDatabase administrationIT project managementTechnical writingCommunication skillsTeam collaboration

Required

Five years of professional experience in the following computer related areas: network, server, storage, and systems management; telecommunications, IT customer support and training; computer installation, diagnosis, and repair; technical writing; computer security; knowledge management; database administration, design, and management; internet/intranet development, design, and maintenance; information technology project management; design and development of geographic information systems or computer aided drafting applications; computer programming; business/systems analysis; program design; or program testing

A bachelor's degree in any field including or supplemented by 15 semester credit hours in computer science and two years of experience; or a bachelor's or higher-level degree in any field and three years of experience; or an associate degree with 15 semester credit hours in a computer science field and four years of experience

You must be currently reachable on the appropriate eligible list for this title or eligible to transfer to this title under Section 52.6, 70.1, or 70.4 of the Civil Service Law

For 52.6, 70.1 and 70.4 transfer to an Information Technology Specialist 3, salary grade (SG)-23, you must have one year of permanent competitive service in an approved title for transfer allocated to an SG-21 or above

You must be a qualified employee of the Office of the New York State Comptroller and have had one year of permanent competitive or 55-b/55-c service as an Information Technology Specialist 2

Preferred

Demonstrated experience in installation/upgrade/maintenance of applications servers

Demonstrated experience in the following technologies:

PeopleSoft Enterprise 9.2

Oracle Policy Administration (OPA) and Policy Modeling

Oracle WebLogic/Tuxedo technology

PeopleSoft Process Scheduler

Oracle OAS/ORDS

Oracle Apex

PHIRE change control software and Architecture

ERP testing tools such as Load Runner or TOSCA

Demonstrated experience ascertaining the various methods available to accomplish maintenance tasks, and determining which methods to use under varying conditions, in order to improve customer service

Demonstrated experience troubleshooting applications, network communication and storage communications problems, utilizing diagnostic tools to trace and resolve technical problems

Demonstrated experience to quickly get up to speed on new technology and to effectively research solutions to issues under narrow time constraints

Demonstrated experience tracking and resolving problems impact on continuing system operations

Demonstrated experience documenting procedures pertaining to server maintenance, configurations, change and release management

Demonstrated experience addressing new software maintenance requirements and service outages

Ability to work well in a team environment and enabling achievement of objectives

Excellent oral communication, written communication and organizational skills

Benefits

A state pension with vesting after five years’ service

Comprehensive medical, dental and vision insurance available to all employees and their dependents

Flexible spending accounts for dependent and health care

Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance

Public Service Loan Forgiveness (PSLF)

NYS Deferred Compensation plan

Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds

Holiday and paid time off

Shift and geographic pay differentials

A committed continuous learning environment

Informational Brown Bag sessions

Wellness at Work Programs to promote employee health and wellness

OSC Mentoring Program to network, contribute, and provide an opportunity to strengthen competencies in a variety of areas

And much more

Company

Office of the NYS Comptroller Thomas P. DiNapoli

The New York State Comptroller is the State’s chief fiscal officer who ensures that State and local governments use taxpayer money effectively and efficiently to promote the common good.

Founded in 1921

Albany, New York, USA

1001-5000 employees