Cranbrook Schools · 2 weeks ago
Senior Administrative Assistant - Center for Collections & Research
Bloomfield Hills, MI
Full-time
Onsite
Senior Level
5+ years expCranbrook Educational Community is one of the world’s leading centers of education, science, and art. The Senior Administrative Assistant provides diverse support to the Center for Collections and Research and the Center’s Director, including administrative tasks, event coordination, and customer service.
Primary/Secondary Education
Responsibilities
Greet all visitors to the Center/CHG offices of Cranbrook House
Provide front-line communications for the Center/CHG office; answer and return telephone calls and voicemails; process and respond to incoming emails; distribute specific requests to the appropriate staff members
Answer general correspondence, including program schedule requests, tour requests, and general information inquiries on the Center and CHG, etc
Assist with the coordination of events with the appropriate staff members, including Special Events, Facilities, Advancement, and Cranbrook building managers and staff
Maintain multiple calendars and provide Cranbrook departments with updates on details regarding events, programs, tours, and general activities
Coordinate mailings and e-blasts, including program announcements, using existing templates and brand standards
Update the Center and CHG’s website
Monitor social media and reply to routine questions and concerns
Update and maintain the Center and CHG’s website store inventories and fulfill store orders
Work with Cranbrook Event Coordinators on the staffing and security needs for Center and CHG events/meetings
Work with the curatorial team on the coordination of all Center and CHG public and private tours, including tours of Cranbrook House and Gardens, Saarinen House, the Frank Lloyd Wright Smith House, the Japanese Garden, campus architectural tours, and VIP tours
Manage tour logistics and scheduling, including sending tour packets, posting tours on calendars, scheduling tours with Collections Interpreters and Docents, and coordinating the tours with the appropriate CEC branches
Coordinate tour beverage, lunch and/or dinner service, as necessary, with the Cranbrook caterers and/or Cranbrook Event Coordinators
Serve as a key member of the Portrait Photography Team, fielding inquiries and providing guest feedback
Prepare weekly public tour guest lists during tour season (May to November) and email out tour reminders to all guests in advance of scheduled tours
Update web-based ticketing processing systems, establish policies and procedures, and activate/deactivate new programs and tickets
Assist with in-person and virtual special events and programs, including on-site registration for in-person events and technological support for virtual programs. This will require working during a late afternoon or evening (approximately once or twice a month) and an occasional weekend day (approximately once or twice a month)
Serve as a key contact with members, including board members and other volunteers, providing information about meetings and programs and responding to general questions and concerns
Assist with the development and accomplishment of annual goals and objectives
Reconcile Director’s purchasing card statement (monthly)
Work with the Director to prepare staff meeting agendas
Attend Center Committee, Center Advisory Groups, and Collections Committee meetings, as well as selected CHG meetings, and prepare related materials, including the preparation of agendas and minutes, and coordinate/operate AV and Zoom requirements
Act as Recording Secretary for Center Committee, Center Advisory Groups, and Collections Committee; coordinate distribution of meeting notices, agendas, and minutes, printing documents, as required, and uploading material to Cranbrook’s web-based BoardEffect portal
Coordinate travel arrangements for the Director and Center/CHG guests
Prepare PowerPoint and digital presentations as necessary
Serve as the primary liaison with CEC’s Accounting Department; maintain accounts payable and invoicing for the Center and CHG; process requisitions, purchase orders, invoices, and bills for all operating and restricted accounts
Gather information and create formal reports as needed for grants, annual reports, etc
Assist with the planning and implementation of key Center and CHG fundraisers
Assist the Center’s Director of Development as requested by the Director
Qualification
Required
High School diploma or GED required
A minimum of five years of experience providing administrative support at a senior level required
Strong Microsoft Office suite skills (including Word, Excel, PowerPoint, SharePoint/One Drive, Edge, Outlook)
Ability to assist in the oversight of the Center's social media
Ability to accurately type 60 words per minute
Proven proficiency at effective prioritization and multitasking
Proven, effective written and verbal communication skills
A valid Michigan driver's license with a satisfactory driving record is required
Maintain strict confidentiality related to Center and CHG activities and patrons and Cranbrook's proprietary and confidential information
Preferred
Completion of a two-year Associate's degree or four-year degree strongly preferred
Experience working with and maintaining a database preferred
Experience working with WordPress or Drupal is preferred; training will be provided
Benefits
Medical
Dental
Life insurance
Long-term and short-term disability
Retirement programs with employer contribution
Generous paid time off
11 paid holidays and 3 floating holidays
Employee discounts
A unique environment in an educational setting that values collaboration
Company
Cranbrook Schools
Cranbrook Schools are independent day and boarding schools that provide students with a challenging and comprehensive college preparatory education.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase