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Mercy · 2 weeks ago

EPIC Certified - Clinical Business Solutions Analyst

Rogers, AR

Full-time

Onsite

Entry Level

1+ years exp

Mercy is a healthcare organization seeking an EPIC Certified - Clinical Business Solutions Analyst. This role involves formulating business objectives, performing functional analysis, and acting as a liaison between Epic Clinical teams and customers, while also managing resources and providing support for project deliverables.

AssociationChild CareFertilityHealth CareRehabilitation

Responsibilities

Formulates and defines business scope and objectives as well as Epic Clinical requirements through research and fact-finding combined with an understanding of business and industry requirements

Performs functional analysis, requirements, definition and application module configuration and testing

Responsible for conducting prototypes, developing functional specifications, data mapping, function mapping, setting of configuration tables and setting of transaction/control tables

Has a thorough understanding of the business processes and flows to enable the analysis of business requirements and the development of solutions for the business functions

Responsible for the identification of and resolution of gaps in the business processes

Involved in security/authorization setup, user documentation, data interface design, data migration and reconciliation

Involved in the installation and tuning of modification, as well as archiving data

Functions as a primary liaison between Epic Clinical teams and internal and external customer teams requiring Epic Clinical services

Manages and cultivates the Epic Clinical teams' relationships with internal customers and project teams

Marshalls appropriate resources to deliver Epic Clinical services in support of project deliverables

Production Support monitoring, troubleshooting, configuring, enhancing and providing advanced customer support

Deployment/Implementation planning and executing the implementation of applications or system integration and testing

Design researching, recommending and designing new technologies, new configurations and enhancements to existing systems; providing consulting advice to customers on the capabilities of the environment

Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards

Qualification

EPIC CertificationFunctional AnalysisApplication Module ConfigurationData MappingData MigrationSecurity SetupUser DocumentationCustomer SupportProject Management