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Xanterra Travel Collection · 1 day ago

IT Systems Administrator - Columbia Falls, MT

Columbia Falls, MT

Full-time

Onsite

Mid Level

Xanterra Travel Collection is seeking an IT Systems Administrator to join their team at Glacier National Park Lodges in Columbia Falls. The role involves providing hands-on support for hardware, software, networks, and essential systems to ensure smooth operations across the property.

Hospitality

Responsibilities

Support, maintain, and troubleshoot computers, POS systems, and peripheral equipment across the property

Monitor and maintain logs, records, and system performance details

Act as Technical Advisor on Duty when needed and assist with escalated technical issues

Assist other IT Technicians with decisions on proper “corrective-action” procedures during problem situations

Install, configure, and maintain PCs and required software

Assist leadership in maintaining stable, secure network operations

Support day‑to‑day operations of the computer facility and help desk

Support security audits and help maintain compliance standards

Develop or update operational reports using internal reporting tools (as requested)

Cover the Help Desk when needed

Collaborate with the Xanterra Incident Response Team when needed

Assist with maintenance or troubleshooting of servers, SANs, Cisco appliances, and other infrastructure components

Participate in server patching and related system update processes

Perform additional duties as assigned—flexibility and teamwork are key

Qualification

Information Technology fundamentalsMicrosoft operating systemsIT security practicesMicrosoft OfficeEnterprise systems experienceSupportive leadershipAnalytical skillsClear technical guidanceComplex IT projectsHardware troubleshootingPCI compliance experienceMCSE certification

Required

Strong understanding of Information Technology fundamentals and administrative processes

Ability to provide supportive leadership and clear technical guidance

Solid analytical skills and the ability to plan and execute complex IT projects

Proficiency with Microsoft operating systems and desktop software (required)

Familiarity with IT security practices and compliance requirements

Competence in Microsoft Office and documentation tools

Previous IT experience required

Bachelor's degree in Information Technology, Business Administration, Hospitality Administration, or related field (or equivalent experience)

Position requires a valid U.S. Driver's License and be at least 21 years of age

Requires regular standing, bending, lifting up to 100 lbs., and navigating a fast‑paced environment

Requires strong attention to detail, focus, and ability to work both independently and within a team

Vision requirements include close, distance, peripheral, and depth perception

Preferred

MCSE certification preferred

Experience with PCI compliance is a plus

Experience with enterprise systems is a plus, especially: Infor CloudSuite, Raymark Retail Systems, Simphony Food & Beverage Systems, Opera PMS, NEC PBX/Telephone Systems, Cable/TV systems, General hardware troubleshooting