JPMorganChase · 1 day ago
Product Delivery Associate - User Acceptance Testing
Westerville, OH
Full-time
Onsite
Entry Level
2+ years expJPMorganChase is a leading financial services firm that helps households and small businesses achieve their financial goals. The Product Delivery Associate in the User Acceptance Testing team is responsible for testing new initiatives, collaborating with various teams, and ensuring high-quality product releases while advocating for users and customers.
Asset ManagementBankingFinancial Services
Responsibilities
Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies
Contributes to change management activities across functional partners and documents adherence to the firm’s risk, controls, compliance, and regulatory requirements
Documents blockers and impediments to aid with dependency management and resource availability
Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines
Perform testing for assigned projects using established processes and tools to ensure quality, reliability, and security
Lead test efforts and mentor peers. Document test plans, scripts, defects, and reports. Collaborate with Product and Technology teams to identify and prepare test data
Assist developers and support staff in problem resolution. Understand interfacing applications, test environments, and tools
Manage multiple priorities and tight timelines. Participate in project quality reviews and assess risks, making recommendations as needed
Drive improvements in test processes and facilitate methodology discussions. Support project implementation and post-implementation reviews to identify gaps
Maintain test case inventory and evaluate opportunities for process improvement or automation
Collaborate with scrum teams and participate in sprint ceremonies. Participate in the writing and/or refinement of user stories, tasks, and spike cards. Support for Production Validation and other release related activities
Qualification
Required
2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
Demonstrated experience or equivalent expertise in product management, project management, or a relevant domain area
Exposure to operational management and change readiness workstream
Bachelor's degree or equivalent experience
2+ years of system/application software testing
Skilled in writing use cases, functional specs, scenarios, workflows, test cases, and test plans
Motivated team player with strong interpersonal skills
Work well under pressure with excellent attention to detail
Experience in test case development and defect resolution
Preferred
Emerging knowledge of product release and deployment processes
Familiarity with JIRA and Agile methodology
Teller application or branch experience preferred
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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