Batesville · 8 hours ago
Director, Inside Sales
United States
Full-time
Remote
Lead/Staff, Director/Executive
$118K/yr - $152K/yr
5+ years expBatesville is a recognized leader in the death care industry in North America, committed to helping families honor the lives of those they love. The Director of Inside Sales will lead strategy development and execution for assigned customer segments, manage a sales team, and collaborate with various departments to enhance performance and customer satisfaction.
Consumer GoodsCustomer ServiceLogistics
Responsibilities
Develop and implement effective sales strategies to maximize revenue, improve market penetration, enhance value proposition, and gain market share in a remote or call center environment. Take action to adjust to changing conditions and is agile and adaptable in pivoting to alternative approaches
Direct sales forecasting activities, set performance goals, and monitor sales associate activities to ensure alignment with sales objectives. Assigns sales territories and manage quotas. Will utilize technology and systems to leverage data to drive superior performance and activity (ie CRM, cloud digital routing phone system, etc.)
Demonstrated success in supervising and developing sales staff: Working in a remote or call center environment, using phone closing techniques and CRM systems for lead management and performance tracking
Recruit, train and provide coaching on sales techniques and product knowledge. Strong coaching skills for helping team members refine their phone communication, objection handling, and closing strategies
Support Sales Representatives in maintaining and developing customer relationships. Conduct performance observations and provide feedback for improvement
Collaborate with Sales Management, Marketing, and Finance to analyze customer behavior and generate strategic insights. Compile and analyze key performance metrics. Support cohesive company efforts to enhance customer satisfaction
Participate in sales presentations and support the sales process to ensure seamless customer experience
Develop and maintain strong relationships with key customers, improve customer satisfaction, and engage internal resources to support customer needs
Analyze and control expenditures within budgetary requirements
Other duties as assigned
Qualification
Required
Bachelor's degree (B.S. /B.A.) or equivalent from a college or university
Minimum of five years related sales/sales management experience and/or training; or equivalent combination of education and experience with an emphasis in sales and sales management
Must be able to travel up to 15% of the time
Preferred
Demonstrated remote or phone sales in a B2B environment
Strong knowledge of sales functions, sales administration, and phone selling strategies
Demonstrated ability to lead sales training and development
Technical proficiency and familiarity with CRM platforms, sales enablement tools, and data analysis/reporting skills
Remote or cloud based phone system management experience
Strong analytical and problem-solving skills, using data analytics and KPIs
Ability to foster teamwork and collaboration
Excellent communication and interpersonal skills
Benefits
Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
Generous 401K Matching Program
Paid time off
Opportunities for development and advancement
Company
Batesville
Batesville is a provider of quality products and business solutions in the death care industry.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-12-15Acquired
Leadership Team
Chris Trainor
Chief Executive Officer
Recent News
Google Patent
2025-02-17
Google Patent
2025-02-17
Company data provided by crunchbase