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The Baldwin Group · 2 days ago

Sr. Claims Executive, Commercial Risk-Insurance Advisory Solutions

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

The Baldwin Group is an award-winning entrepreneur-led insurance brokerage firm specializing in Commercial Insurance and Risk Management. They are seeking a highly experienced Sr. Claims Executive to provide strategic guidance and client advocacy in navigating complex claims, particularly in the commercial Real Estate, Multi-Family, and HOA insurance sectors.

CreditEmployee BenefitsFinancial ServicesInsuranceRisk Management

Work & Life Balance

Hiring Manager

Nanette Sherrill

Responsibilities

Serve as the main point of contact for clients in our Chicago office that has a high focus on clients in the commercial Real Estate, Multi-Family, and HOA sectors during the claim lifecycle

Provide strategic guidance in navigating complex claims including Property, Business Interruption, and General Liability claims

Facilitate presentations and deliver customized solutions to clients, reflecting a deep understanding of client-specific business operations along with claim analysis and loss trend reporting

Collaborate with clients, internal teams, and carriers to ensure claims are managed efficiently, accurately, and in alignment with policy intent

Develop and execute tailored strategies to help achieve optimal claim resolutions for large and complex Property losses, including BI claims and catastrophic exposures

Oversight of complex General Liability claims to ensure proper and efficient handling, with emphasis on contractual risk transfer and ultimate liability

Review policy terms, endorsements, and exclusions thoroughly to advise clients and negotiate coverage disputes effectively

Help clients prepare for and analyze Business Interruption loss calculations and adjustments, with a focus on client recovery and operational sustainability

Build and maintain relationships with carriers, adjusters, and underwriters to expedite resolutions, escalate issues, and preserve favorable client outcomes

Contribute to pre-renewal discussions, ensuring policy language aligns with historical and prospective claim exposures

Collaborate closely with client service teams, advisors, and other strategic colleagues to provide claims insights and strategies

Mentor other colleagues on claims advocacy best practices and technical knowledge

Stay up to date on industry trends, regulations, and emerging risks impacting commercial property and casualty clients

Qualification

Property & Casualty insuranceComplex Property claimsBusiness InterruptionGeneral LiabilityClaims AdvocacyXactimateCPCUAICARMNegotiation skillsClient ServiceAnalytical skillsPresentation skillsInterpersonal skillsProblem-solving skills

Required

Minimum 10-15+ years of experience in Property & Casualty claims, preferably in commercial insurance with a focus on commercial Real Estate, Multi-Family, and/or HOA sectors

Hands-on experience overseeing high-value and complex Property claims and Business Interruption losses is essential

In-depth knowledge of Property & Casualty insurance, with a focus on complex commercial Property claims, Business Interruption, and General Liability

Strong ability to interpret and apply policy language in the context of business operations and claims situations

Superior negotiation skills and proven ability to influence carriers toward favorable claim outcomes

Highly developed client-facing skills, including confidence in delivering presentations and working with C-suite stakeholders

Exceptional communication and interpersonal skills, with the ability to explain technical matters in a clear, concise manner to clients

Advanced analytical capabilities to evaluate claims data and adjust plans for optimal results

Strong problem-solving skills in high-pressure situations require creativity and strategic judgment

Bachelor's degree is preferably in Risk Management, Insurance, Business, or a related field

Preferred

Experience with industry-standard tools such as Xactimate and other similar software along with carrier claim platforms is strongly preferred

Familiarity with Management Liability (D&O, EPLI, Fiduciary) and Professional Liability claims is a plus

Advanced degrees or certifications are a plus

CPCU (Chartered Property Casualty Underwriter)

AIC (Associate in Claims)

ARM (Associate in Risk Management)

Familiarity with legal frameworks around liability and risk transfer, especially for clients operating in the commercial Real Estate, Multi-Family, and/or HOA industries

Experience overseeing catastrophic losses, including hurricanes, earthquakes, and flood claims is a plus

Comfort with Microsoft Office Suite, presentation tools, and insurance-specific software

Company

The Baldwin Group

The Baldwin Group is an advisory firm that delivers insurance, risk mitigation, and wealth management solutions for businesses. It is a sub-organization of The Baldwin Group.

Founded in 2011

Tampa, Florida, USA

1001-5000 employees