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Maddox Industrial Transformer · 1 month ago

Travel Coordinator Lead

Houston, TX

Full-time

Onsite

Mid, Senior Level

$62K/yr - $73K/yr

Maddox is the nation's leading provider of electrical transformers to the commercial and industrial market. The Travel Coordinator Lead will own the end-to-end travel experience for employees, managing logistics, communication, and problem-solving to ensure smooth travel arrangements. This role involves both reactive and proactive management of travel systems and processes, aiming to continuously improve the employee travel experience.

CommercialIndustrialMachinery Manufacturing

Responsibilities

Own the end-to-end travel experience for employees and their families

Handle bookings, changes, disruptions, and urgent travel needs, including after-hours and weekend support

Manage travel systems and onboard new employees to travel platforms

Maintain clean invoicing and receipts

Look for ways to improve workflows, SOPs, and the overall employee travel experience

Qualification

Travel coordinationProblem-solvingSoftware proficiencyCommunication skillsTeam-oriented

Required

Organized, detail-oriented, and efficient, with the ability to stay flexible when plans change

Clear and confident communicator, both written and verbal, even in fast-moving or last-minute situations

Comfortable juggling multiple trips, platforms, and stakeholders at the same time without dropping details

Software-savvy and quick to learn new tools and systems

Strong problem-solver who resolves issues independently and escalates only when necessary

Calm and steady presence during travel disruptions or high-stress situations

Team-oriented, with a genuine interest in making travel and work easier for others

Experience and competence in travel coordination, operations, executive support, or a related field

Ability to manage complexity, communicate well, and continuously improve how things are done

Preferred

Experience with travel platforms such as Perk, Airplane Manager, Uber for Business, Airbnb, or similar tools is a plus, but not required

Prefers modern, digital workflows over manual or paper-based systems

Benefits

3 Weeks Paid Time Off (PTO) (and an additional week for managers, and an additional week after 5 years)

Health & Wellness: Can be taken as traditional insurance, or as cash in lieu of benefits. Benefit amounts vary based on age, family status, and eligibility, but as an example, in most circumstances, an employee with a spouse and 3 kids, would be eligible for $19,200 / year or more

Paid paternity/maternity leave

401k with 100% match up to 8% of wages

Paid holidays, marriage and family gifts to celebrate significant life events, and other reimbursements and voluntary benefits and coverages (such as Vision, Dental, Short Term Disability, Additional Life Insurance, Accident, etc), as eligible