Insperity · 1 day ago
Client Liaison
San Diego, CA
Full-time
Onsite
Mid Level
$70K/yr - $75K/yr
3+ years expInsperity provides a comprehensive suite of scalable HR solutions and is currently seeking a Client Liaison to enhance client experiences. This role focuses on delivering exceptional service to clients, facilitating meetings, and ensuring that service strategies are effectively executed to drive client retention and growth.
Enterprise SoftwareHuman ResourcesService Industry
Responsibilities
Starts with a conceptual idea or vision and then develops systems, processes and plans that are executable, realistic and results oriented
Aligns Insperity services with client needs through an understanding of business plans and small to medium size business operations from an owner’s perspective
Leads a team through a client/team meeting or planning process
Uses appropriate methods of dealing with human behavior in a variety of business circumstances
Oversees development and facilitation of client service strategy plan for client base
Develops and maintains relationship as trusted advisor with client owners, client appointed contacts or on-site supervisors
Executes level of care playbook through authentic and intentional delivery as a client advocate
Analyzes and recommends suggestions for client concerns and develops action plans for correction
Assists clients with obtaining and interpreting service information
Participates in prospect meetings with sales and service team members
Coordinates service delivery for multiple locations
Coordinates service delivery from multiple Insperity departments
Develops and maintains relationships with all Insperity departments
Assists various departments’ personnel with technical or complex issues encountered by the client owners, client appointed contacts, or on-site supervisor
Educates and encourages client usage of all technical applications and/or product offerings
Educates new team members on technical applications and/or product offerings used by Insperity
Assists in the accomplishment of Insperity Company goals
Helps other employees to accomplish Insperity Company goals
Performs other duties as may be assigned by department supervisor
Participates in the Disaster Recovery plan as required
Qualification
Required
High School Diploma or equivalent is required
Three to five years of experience is required
Multi-tasking and identifying priorities
Presentation skills to include proficiency in design and delivery
Effective written and verbal communication skills
Effective problem solving/decision making skills
Ability to manage and direct multiple projects on an on-going basis
Ability to adapt and champion change
Proficient listening and comprehension skills
Ability to solicit referrals from clients
Proficient use of Microsoft Office programs and demonstrated ability to learn applications and programs as needed
Preferred
Bachelor's Degree is preferred
Benefits
Generous paid time off
Top-tier medical, dental and vision benefits
Health & wellness support
Paid volunteer hours
And much more
Company
Insperity
Insperity (formerly Administaff), a trusted advisor to America’s best businesses for more than 25 years, provides an array of human
1001-5000 employees
H1B Sponsorship
Insperity has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (28)
2023 (20)
2022 (13)
2021 (26)
2020 (28)
Funding
Current Stage
Public CompanyTotal Funding
unknown2003-01-10IPO
Leadership Team
Steve Arizpe
President and Chief Operating Officer
Ross Astramecki
Sr. Vice President, Sales
Recent News
2025-11-14
2025-11-04
Company data provided by crunchbase