JPMorganChase · 5 days ago
Experience Design, Senior Associate
New York, NY
Full-time
Onsite
Mid Level
$114K/yr - $165K/yr
3+ years expJPMorgan Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. As an Experience Design Senior Associate in Trust & Security – Consumer & Community Banking, you will shape the user experience of products and services by leveraging advanced knowledge of experience design principles and collaborating with cross-functional teams to create innovative and accessible solutions.
Asset ManagementBankingFinancial Services
Responsibilities
Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
Champion the user perspective while collaborating with Product Managers and Engineers to shape roadmaps, define requirements, and facilitate seamless handoff to engineering teams
Qualification
Required
3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
Proven track record in product design, consistently championing the user perspective while collaborating with Product Managers and Engineers to shape roadmaps, define requirements, and facilitate seamless handoff to engineering teams
Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
Preferred
Experience with FIDO2 credentials, authentication, and identity management
History of successfully shipping multiple digital products, with a portfolio that reflects it
Self-directed, with the ability to plan, structure, and execute work to high standards of quality. Skilled in reviewing requirements, estimating deliverables, organizing tasks and milestones, and proactively updating progress
Recognized for connecting people, ideas, and technology to identify and solve the right problems, fostering collaboration and innovation across cross-functional teams
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-13
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Crunchbase News
2026-01-08
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