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Hyatt Regency · 1 day ago

Front Office Host (Front Desk Agent)

Washington, DC

Full-time

Onsite

New Grad, Entry Level

$23.50/hr - $23.50/hr

Hyatt Regency Washington on Capitol Hill is one of Fortune's 100 Best Companies to Work For, offering a great opportunity for career growth. Front Office Hosts are responsible for checking guests in and out, communicating hotel services, and serving as the main point of contact for guests during their stay.

Hospitality

Responsibilities

Checking guests in and out

Communication of hotel services

Being the main point of contact for guests during their stay

Qualification

Customer serviceBasic computer knowledgeHotel experienceInterpersonal skillsOrganizational skillsCommunication skills

Required

The ideal candidate will have previous customer service experience and professional presentation, hotel experience is a plus

Excellent interpersonal, organizational, and communication skills

Basic computer systems knowledge, and the ability to learn new systems

Ability to work a flexible schedule anytime between 7:00am-11:30pm any day of the week including weekends and holidays

Must be able to support Hyatt's purpose by identifying opportunities to display authentic human care to guests and colleagues so they can be their best