Safety Insurance · 1 month ago
Associate CRM Analyst
Safety Insurance Main Office - Boston, MA 02110
Full-time
Hybrid
New Grad, Entry Level
$50K/yr - $55K/yrSafety Insurance is proud to be one of the leading property and casualty insurance providers in Massachusetts. The role of Associate CRM Analyst involves providing administrative support for the Insurance Operations Department, handling policy renewals, and documenting customer-related activities.
Auto InsuranceAutomotiveFinanceFinancial ServicesInsurance
Responsibilities
Provides administrative support for the Insurance Operations Department
Responsible for working various reports
Handles daily policy renewal and endorsement review and mailing
Documents all customer related activities on appropriate systems
Processes dealer and bank required paperwork requests
Entry and coordination of book rolls. Quoting for potential future business
Helps support backend agency setups/automation
May be required to determine solutions to unique problems that require action or input by other employees within his/her authority
Performs other activities as required
Qualification
Required
Superior customer service skills required
Experience working in a customer service environment
Strong multi-tasking skills
Strong technical skills, including Windows operating systems and Microsoft Office
Preferred
College degree is preferred
Some knowledge of Mass Auto and Homeowners lines of business is preferred
Benefits
3 weeks accrued paid time off + paid holidays each year
Health insurance (medical, dental, vision)
Annual 401(k) Employer Contribution (up to 8% of your base salary)
100% tuition reimbursement
Free on-site fitness center
Complimentary coffee and breakfast service
Hybrid work schedules
Working Advantage Discount Program
Employee Assistance Program
...and much more!
Company
Safety Insurance
"The key to our success: Service." "The key to our customers' success: Safety." Safety Insurance was founded in 1979 with a belief that we would succeed as a company if customers were given the best possible service.
Founded in 1979
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2002-11-22IPO
Leadership Team
Christopher Whitford
Chief Financial Officer
Recent News
2025-09-06
2025-08-06
2025-07-11
Company data provided by crunchbase