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Target · 3 weeks ago

Starbucks Team Leader

Concord, NH

Part-time

Hybrid

Mid Level

$22.25/hr - $37.80/hr

Target is a leading retail company focused on helping families discover the joy of everyday life. The Food Service Team Leader is responsible for managing the food and beverage operations, ensuring product quality, inventory management, and leading a team to deliver excellent guest service.

CommunitiesE-CommerceRetailShopping

Responsibilities

Understand sales goals, plan and execute daily/weekly workload to deliver department and store sales goals and guest engagement. Including planning food service transitions, revisions, sales plans, sampling, promotions and price change workload

Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)

Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader

Assess Food Service back of house, production areas, dining spaces and merchandising spaces to ensure food safety and proper inventory levels

Walk Food & Beverage Standards and Food Service routines daily to assess priorities and review reporting to identify business gaps for follow-up

Follow all food safety requirements and cleaning routines, including monitoring and recording temperature sensitive food items, as outlined in Target’s policies and procedures

Validate and follow-up on team members’ progress against department checklists and routines

Lead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications (where applicable)

Foster a productive relationship with your Starbucks district manager (if applicable), attend required in-store planning and business meetings and follow-up on key takeaways from their time in your store

Ensure accurate in-stocks by placing store-initiated orders according to best practices

Follow proper perishable inventory management procedures to ensure an accurate recording of inventory

Make production quantity decisions just in time to ensure freshness, in-stocks, sales and profitability are achieved consistently

Remain up-to-date on relevant trends and products to educate team members

Participate in team hiring and onboarding processes

At direction of your direct leader, establish clear goals and expectations and hold team members accountable to expectations

In addition to Food Safety Manager Certification, complete all Starbucks and/or Pizza Hut training requirements and certifications

Demonstrate a culture of ethical conduct, safety and compliance; lead your team to work in the same way and hold others accountable to this commitment

Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately

Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences

Lead and demonstrate a culture of executing all best practices; help close skill gaps through development, coaching and team interactions

Model the execution of physical security processes in order to enhance the instore security culture

Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices

If applicable, as a key carrier, follow all safe and secure training and processes

Address all store emergency and compliance needs

Access all areas of the building to respond to guest or team member issues

Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws

Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks

Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs

Lead by thanking guests and let them know we’re happy they chose to shop at Target

All other duties based on business needs

Qualification

Food & Beverage fundamentalsGuest service experienceInventory managementTeam leadershipCommunication skillsProblem solvingFlexibilityWork independently

Required

High school diploma or equivalent

Age 18 or older

Strong interest and knowledge of the food service business

Ability to lead and hold others accountable

Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed

Ability to work independently and as part of a team

Ability to manage workload and prioritize tasks independently

Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

Welcoming and helpful attitude toward all guests and other team members

Effective communication skills

Access all areas of the building to respond to guest or team member issues

Interpret instructions, reports and information

Accurately handle cash register operations as needed

Climb up and down ladders as needed

Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds

Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt and regular attendance necessary

Ability to work in an environment that could range from 34°F to -10°F as needed

Ability to work in spaces where common allergens may be handled or present

Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc

Ability to remain mobile for the duration of a scheduled shift (shift length may vary)