David C Cook · 1 month ago
Trade Sales & Service Representative
Colorado Springs, CO
Full-time
Onsite
Entry Level
$19/hr - $24/hr
1+ years expDavid C Cook is a company focused on sales and customer service, and they are seeking a Trade Sales & Service Representative. The role involves managing sales and customer service for assigned accounts, executing sales strategies, and developing relationships with clients to meet sales objectives.
Non ProfitPublishing
Responsibilities
Serves as primary sales, order processing, and customer service contact for assigned accounts
Implements strategic plans, policies, and procedures to grow David C Cook sales revenue to achieve annual sales objectives established by the Vice President, Sales and Service
Daily outbound calling to assigned accounts; provide customer service and follow up, as needed
Proactively present DCC resources to assigned accounts and service their needs for both frontlist and backlist
Grow business with assigned accounts by analyzing performance and recommending appropriate stock
Develop relationships of trust with assigned accounts that ensure satisfied customers
Execute sales and marketing plans, and strategies in collaboration with the VP of Trade Sales for all Learning Resource Group curriculum and resources for assigned accounts; implement all sales campaigns, programs, initiatives and efforts; execute sales plans and strategies for key marketing groups (Parable, Munce, Covenant, Innovative) in order to meet or surpass established annual sales goals and budgets
Utilize sales platforms to create sales reports and maintain information in databases
Work closely with internal personnel to understand overstock positions and available discounts; inventory management and obsolescence
Coordinate promotions for new releases each span for assigned accounts
Work with accounting to set promotional offers for frontlist and backlist titles
Coordinate catalogue mailing and emailing of PDF version
Review/authorize return requests and curriculum credit requests
Perform other job-related duties as assigned
Qualification
Required
mature Christian with a strong faith commitment, who agrees with the company's Statement of Faith
1-3 years of sales experience in direct church and CBA market
Sales, marketing, and promotions knowledge
Proficient in Microsoft Office: particularly Outlook, Word, PowerPoint and Excel
Experience maintaining databases, including report generation and order entry
Ability to grow assigned channels in sales and profits
PC Computer Skills
General office equipment knowledge
Good Decision Maker
Independent
Organized
Likes responsibility
Sale closer
Gets along with others
Respects others
Accurate
Open to others' ideas
Action-oriented
Contribute to a working environment of mutual Christian encouragement by upholding Christian standards in all working practices and relationships
Preferred
Bachelor's in Business, or related field
bookstore knowledge
Benefits
Medical Plan: HDHP w/ HSA (All Staff) or Direct Primary Care Option (Colorado Employees Only)
Dental Plan
Vision Plan
401(k) w/ Company Match ($0.50 on the $1 up to 10% of eligible compensation)
Basic and Voluntary Life Insurance Options
Long-Term Disability
Short-Term Disability
Voluntary Accident
Life Assistance Plan
Adoption Benefit
Benevolence Fund
Service Recognition Leave
Volunteer Days
Holidays
Sick Time
Pet Insurance Discounts
Tuition Reimbursement
Maternity Leave
Paternity Leave
New Childbirth Assistance
Company
David C Cook
David C Cook is a nonprofit discipleship resource provider.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Stuart Hall
Chief Financial Officer
Jana Zachman
Chief Operating Officer
Recent News
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