Goldschmitt and Associates (G&A) · 1 month ago
Telephone Operator
Philadelphia, PA
Full-time
Onsite
Entry, Mid Level
1+ years expGoldschmitt and Associates is seeking a Telephone Operator for an onsite position in Philadelphia, Pennsylvania in support of the US Department of Veteran Affairs. The role involves routing patient inquiries, handling emergency calls, and monitoring calls for patients.
Information TechnologyManagement ConsultingTraining
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Route patient and other inquiries to the correct CMCVAMC location and program
Handle emergency calls and deal with distraught callers
Monitor emergency calls for patients
Qualification
Required
Possess at least 1 year of contact center experience
Possess prior experience, knowledge, and understanding of medical terminology
Possess a high school diploma or equivalent certification, such as a General Educational Development (GED) diploma
Possess the ability to pass a Tier 1 National Agency Check with Inquiries (NACI) investigation and maintain eligibility, including possessing United States citizenship
Previous experience of Microsoft Office Suite, including Excel, Outlook, and Word
Benefits
401(k) with immediate vesting
Paid Federal Holidays
Tuition Reimbursement
Medical Insurance, including Vision and Dental Insurance
Employer-Paid Short-Term and Long-Term Disability
Employer Paid Life Insurance
Supplemental Life Insurance
FSA/HSA Programs
Commuter Benefits Program
Adoption Assistance Program
Employee Assistance Program (EAP)
Caregiver Support Program
Health Advocacy Program
Financial Wellbeing Support
Company
Goldschmitt and Associates (G&A)
Goldschmitt (G&A) offers a suite of services and solutions to support our clients with their complex business requirements.
201-500 employees
Funding
Current Stage
Growth StageRecent News
Washington Technology
2025-05-24
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