Vertex Inc. · 4 months ago
IT Product Manager III - Products and Services
United States
Full-time
Remote
Senior Level, Lead/Staff
$100K/yr - $129K/yr
8+ years expVertex Inc. is a company that focuses on developing and executing IT product strategies aligned with business goals. The IT Product Manager III will shape and execute business strategies to enhance product offerings while collaborating with cross-functional teams to support the needs of internal business processes.
ComplianceDocument ManagementSoftware
Responsibilities
Creates or develops understanding of business application strategy and roadmap for their product area, ensuring alignment with Vertex priorities and objectives, working closely with business product owners in a cross-functional manner, Enterprise Architecture, and Compliance
Works with business product owners to prioritize requested product features, enhancements, and projects, for their product area as part of Project and/or Program Increment planning
Stays informed of industry trends and directions, Vertex strategy, new features being delivered by our SaaS providers, and new technologies that may benefit Vertex in their area of responsibility
Attains and maintains requisite knowledge and skills to define and design effective solutions within our business application landscape, covering knowledge in our core applications of Salesforce, Workday, Profisee, Integrations, as well as integrated applications that apply to their area of product responsibility
Contributes to the successful delivery of approved Programs, Projects, and Releases as specified in the IT Product Roadmap, including leading programs, projects and releases as deemed necessary
Understands and applies methods and processes that support the end-to-end product development lifecycle from Intake and Discovery through Deployment and Support, in collaboration with the IT Operations, Support, and Platform teams
Collaborates with business stakeholders to drive creation of business cases for projects and ensures senior management is presented information necessary to make informed decisions
Works with the business owners to define product requirements, epic canvases, design specifications and acceptance criteria, and to effectively manage the product backlog
Prepares and presents enhancements and project requests to the appropriate governing body (e.g., Change Control Board), to support informed decision making by these groups
Works with development team to review requirements, provide clarification and guidance during implementation
Leads definition of test plans and scenarios and collaborates across IT and the business to define and execute test plans to ensure product quality
Supports production implementation of new products and features, including participation in knowledge transfer to the support team
Engages with key stakeholders, including business leaders and business product owners to gather and prioritize needs
Maintains open communication and fosters strong relationships with business stakeholders and IT colleagues to support effective collaboration in service to Vertex objectives and priorities
Continuously monitors and evaluates performance and stability of our business application solutions, in partnership with the Operations and Support team, to identify areas of improvement
Regularly analyzes user feedback, usage data, and support and performance trends to identify opportunities and recommendations for product enhancement and optimization
In partnership with Enterprise Architecture and Business Owners, ensures that the business application portfolio for their product area is fit for purpose and rationalized to eliminate redundant or unneeded applications and functionality, to attain greater efficiency, reduce cost and unnecessary technical complexity
Provides input on or develops delivery processes, and procedures in coordination with other leaders to deliver improved service and greater cost efficiency
Provides input to forecasting, planning, and budgeting processes for their area of responsibility
Participates in other projects or duties as assigned
Qualification
Required
Bachelor's Degree in Information Systems, Computer Science, Finance, Business Administration or related field
Eight (8) plus years of experience in IT or business role responsible for application and product strategy, design and delivery
Four (4) plus years of experience in business applications relevant to the Vertex application landscape (Salesforce, Workday, integrated business applications)
Must have excellent business acumen and knowledge of IT processes and standards
Understands how to support Vertex business strategy through appropriately prioritizing, planning, and delivering on business application needs
Ability to elicit and gather clear requirements and work jointly with the business to document in specifications or user stories
Possesses clear communication skills both written and verbal and is comfortable facilitating effective meetings and presenting to various stakeholder audiences
Strong project management skills
Strong analytical skills and passion for analyzing IT products and trends, and the ongoing evolution of application capabilities of Vertex' Saas applications
Proven ability to develop relationships across business and IT stakeholders as needed to accomplish objectives
Strong knowledge of the functionality of Salesforce, Workday, integrated business applications and integrations as applicable to area of responsibility, at a level sufficient to enable defining and designing effective, quality solutions to business needs
Proven ability to stay on task, overcome obstacles, meet deadlines and milestones, and deliver work by agreed upon dates
Demonstrated ability to drive results virtually with distributed global teams
Pursues continuous learning in areas critical to success in the job role, learning from subject matter experts, colleagues, and formal training
Collaborates across IT and business in a transparent way, exhibiting willingness to share information, and ability to connect people within and across teams
Knowledge of SAFe Agile framework and ways of working
Proficiency in JIRA, Smartsheet, Microsoft Office products, and other tools used to support analysis, create deliverables, and track status
Benefits
Vertex Bonus Plan (VOB)
Role-specific sales commission/bonus
Equity grants
Company
Vertex Inc.
The rapid changes taking place in today’s global business, technology, and regulatory environments are having a compounding effect on the complexity of indirect tax management and putting more pressure on the corporate tax function than ever before.
1001-5000 employees
H1B Sponsorship
Vertex Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (27)
2024 (18)
2023 (7)
2022 (13)
2021 (5)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$345M2024-04-23Post Ipo Debt· $345M
2020-07-29IPO
Leadership Team
David DeStefano
Non Executive Chairman
Recent News
The Real Deal
2026-01-15
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2026-01-06
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