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Sierra Central Credit Union · 4 weeks ago

Part-Time Financial Services Associate I

Grass Valley, CA

Part-time

Onsite

Entry, Mid, Senior Level

$25/hr - $29.46/hr

Sierra Central Credit Union is seeking a reliable and customer-focused individual to join their team as a Financial Services Associate I-IV. The role involves providing exceptional customer service, processing transactions accurately, and promoting the credit union's products and services to customers.

BankingCredit CardsFinancial Services

Responsibilities

Greeting customers and assisting them with their banking needs

Processing deposits, withdrawals, and other transactions accurately and efficiently

Balancing cash drawers and reconciling discrepancies

Cross-selling bank products and services to customers

Inputting new account/loan applicant requests

Assisting customers with account inquiries and problem resolution in a professional manner

Adhering to bank procedures and security protocols to ensure the safety of customer transactions

Willing to travel and work at other branches as business needs dictate, sometimes on short notice

Qualification

Customer service experienceSales skillsBanking products knowledgeCommunication skillsAttention to detailInterpersonal skillsWork fast-paced

Required

High school diploma or equivalent

Strong communication and interpersonal skills

Ability to work efficiently in a fast-paced environment

Attention to detail and accuracy in handling transactions

Must pass background check

Preferred

Previous customer service experience preferred

Comfortable doing sales and cold-calling

Knowledge of banking products and services is a plus

Cash handling and customer service preferred

Three years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one year experience as Financial Service Associate preferred

Four years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred

Four plus years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred