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Anduril Industries · 1 day ago

Mission Operations Engineer

Atlanta, GA

Full-time

Onsite

Mid Level

$111K/yr - $147K/yr

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. The Mission Operations Engineer will manage client relationships and work alongside various teams to develop and deploy Anduril products that meet mission needs.

AerospaceArtificial Intelligence (AI)GovernmentMilitaryNational Security

No H1B

U.S. Citizen Only

Responsibilities

Serve as a customer-facing Account Manager. This position is in-office and will be located in Atlanta, GA, but will require nationwide and international travel to service and manage forward deployed accounts (up to 75% travel). You will be working directly with a key strategic partners to develop and deploy Anduril’s ALTIUS UAS and other TRS products and to meet customer and operational needs. You will own the execution of contract deliverables to include developing and implementing measures of performance and effectiveness, writing technical reports, and creating user engagement roadmaps

Support engagement with all service components of the US DOD, local government organizations, and other partner nation’s defense forces as required to integrate Anduril products laterally for increased adoption

Orchestrate the deployment of Anduril products. Lead the planning and deployment of Anduril’s flagship products in support of client missions. Through collaboration with our engineering, logistics, and technical operations teams, Mission Operators are in charge of deploying our products to the field, training end users, and ensuring the high performance of our products. We are obsessed about engagement and keeping our finger on the pulse of how clients interact with our products. This helps us improve the user experience and evolve their operational tactics and techniques. If something isn’t quite right, we work with product teams to quickly address the issue on behalf of our client

Grow your business through client success. In addition to the operational and executive relationships you own, you will be responsible for meeting commercial targets that drive top line growth. This requires establishing committed and trust-based partnerships with our clients to not only help them solve their immediate problems, but also to foresee future opportunities where Anduril's technology can make them more effective. Understanding Anduril's value proposition and articulating how we can have an impact on a client’s problem set, from the executive level to the end user, is critical to positioning Anduril for the future

Shape our products to meet mission needs. Work side-by-side with our clients to understand their specific mission challenges and represent the client as you work with Anduril engineers to shape products that solve critical national and international security challenges. Engineers rely on Mission Operators to understand the lay of the land and bring a perspective that informs the product development process

Collaborate across nearly every Anduril. Successfully deploying our complex hardware and software products requires collaborating with nearly every internal team - engineering, product, logistics, finance, legal, contracting, technical operations, and many more. You’ll be responsible for ensuring each party is engaged and informed, and will therefore become well-versed in what it takes to really bring the best of our products to our clients

Translate customer requirements and technical information in support of program contract deliverables and development of Anduril products to meet customer operational needs. Essentially, you will ensure the end user’s needs are incorporated and represented in the design and function of our products

Qualification

Technical AptitudeClient Relationship ManagementMilitary Operational PlanningPMP CertificationDiversity & Inclusion360 Degree LeadershipStructured ThinkingProblem SolvingTeam Collaboration

Required

Experience with programming, scripting, or networking a plus

Prior military or contracting experience can be helpful

PMP or similar certifications a plus

Travel up to 75%

US Person Status is required, as this position needs to access export-controlled data

Preferred

Experience and familiarity with US defense posture and policy

Direct experience leading and developing military operational planning, targeting, and fires systems and workflows

Working level understanding of NATO and our ally's defense and national security policy, budgeting process, public-private partnerships

Familiarity with or direct experience working in partnership with host nation's defense forces, Joint Staff, and Ministry of Defense and understanding of their respective organizational structures and interests

Familiarity with doctrinal, functional, and technical command and control concepts, processes, and principles

Prior military or government acquisition and/or government contracting experience

Benefits

Comprehensive medical, dental, and vision plans at little to no cost to you.

We cover full cost of medical insurance premiums for you and your dependents.

We offer an annual contribution toward your private health insurance for you and your dependents.

Income Protection: Anduril covers life and disability insurance for all employees.

Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs.

Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting.

Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available.

Professional Development: Annual reimbursement for professional development

Commuter Benefits: Company-funded commuter benefits based on your region.

Relocation Assistance: Available depending on role eligibility.

Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options.

Pension plan with employer match.

Superannuation plan.