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Grange Insurance · 3 weeks ago

Claims Property Field Trainee (Northeast Ohio)

Cleveland, OH

Full-time

Onsite

Entry Level

2+ years exp

Grange Insurance Company is an insurance provider founded in 1935 and based in Columbus, Ohio. They are seeking a Claims Property Field Trainee to successfully complete property training and investigate, evaluate, and negotiate settlement of assigned claims.

Insurance

Responsibilities

Successfully complete property training and investigate, evaluate, and negotiate settlement of assigned claims to promote retention or purchase of insurance from the Enterprise

The following courses are to be completed during property training: Principles of Insurance, Home, and Commercial Policies, Principles of Investigation, SIU, Subrogation, Recorded Interviews, Customer Service, Negotiation Skills, Legal Concepts, Unfair Claims Settlement Practices Act, Interpreting Vendor/Expert Reports, Residential Construction Basics, Property Estimating, Claims Tools and Technology

Investigate, negotiate, and settle assigned claims

Maintain activity log on actions taken on each file and maintain diary system

Settle claims within authorized limits

Establish and maintain positive relationships with internal and external customers by providing excellent customer service

Performs onsite and virtual inspection of damages to resolve coverage and damage issues to include preparing complete estimates of repair for the covered damages

Active member of catastrophe team, which may include overnight travel on short notice for what could be extended periods of time, in order to investigate, negotiate and settle assigned claims

This position requires the individual to access and inspect all areas of a building or structure which is physically demanding and requires the ability to carry, set up and climb a ladder

Must be able to safely lift up to 40 lbs., walk on roofs, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.)

Operates and maintains company vehicle