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Maryville College · 1 month ago

Assistant Director of International Student Services

Maryville, TN, USA

Full-time

Onsite

Mid, Senior Level

$42K/yr - $51K/yr

2+ years exp

Maryville College is a nationally ranked institution of higher learning, and they are seeking an Assistant Director of International Student Services. This role will lead the Center for Global Engagement in maintaining compliance with visa regulations and providing high-quality advising and support to international students.

Higher Education

No H1B

U.S. Citizen Only

Responsibilities

Assesses the needs of the international student community on campus and works, and develops appropriate services, programs, and interventions, as necessary

Supervises student workers and student organizations connected to the Center for Global Engagement

Serves as the PDSO (primary designated school official) and RO for visitor exchange program

Oversee SEVIS reporting, DHS recertification, and Department of State re-designation processes to maintain institutional certification and program authorization

Ensures that all international students are in a valid immigration status and are pursuing their academic and professional objectives in compliance with federal immigration regulations

Maintains current and up-to date knowledge of immigration laws, regulations, and policies

Issues I-20’s for International Student Admissions

Builds strong, supportive relationships between the Center for Global Engagement and international students

Advise international students and exchange visitors on immigration regulations, visa compliance, employment options, and cultural adjustment

Assists international students with their adjustment and integration into the Maryville College community

Advises on immigration, social, personal, financial, cultural, employment, health and educational concerns

Responsible for on/off campus work authorization, including social security authorization and work-related forms

Responsible for communicating, alongside the onboarding student, with on-campus work supervisors to support students in the on-campus work authorization process

Responsible for maintaining and improving advising systems to include automated processing/other processes to facilitate efficient student advising and ensure we are in keeping with best practices

Connects international students to the vital and relevant resources needed to thrive at Maryville College. (e.g. banking, driver’s license, insurance, taxes, & medical care)

Supervisors one student worker who aids International Student Services outreach, program planning, logistic capacity, and GCO support on campus

Contributes meaningfully to the development, coordination, implementation, and evaluation of comprehensive and intentional programming targeted at enhancing the international student experience. (such services may include, but are not limited to, orientation, workshops to promote learning/study skills, acculturation, academic and career planning advising, intercultural educational events/activities, host family, mentoring and scholarship programs, etc.)

Develop and implement programs, workshops, and services that promote international student success, retention, and integration into campus and community life

Collaborate with faculty, staff, and administrators to support institutional initiatives related to intercultural learning, global engagement, and student support services

Designs and supports international student cultural learning programs

Lead international student orientation programming, to include cultural programming, immigration information sessions, and other needed sessions

Work with the International Admissions/Recruitment counselor to communicate with new and incoming students to ensure a successful transition from new admit to first year student

Builds, strengthens, and retains a community of international students on campus

Sustains and strengthens the Global Connections Host Family program implemented to support international student retention, including semester long communications and event programming for the global connections community, as well as outreach for new host families

Manages iMentors in the iMentor program, dedicated to matching first year international students to current students at Maryville to help support their transition into campus life

Creates programming that promotes learning about U.S. American and East Tennessee culture

Supports the integration of international students into the campus and community

Contributes to the achievement of educational goals of the College related to intercultural understanding/global competency for all Maryville College students. Offer a wide range of social, cultural, and educational events throughout the academic year that provide opportunities for cross-cultural exchange. (Including, but not limited to International Education Month)

Coordinates evening & weekend social, cultural and event programming, promotion, and publicity for international students, including events sponsored by the Global Citizenship Organization (GCO). Acts as a GCO advisor

Responsible for tracking spending in coordination with the International Education Advisor, Administrative Assistant, and the Director to ensure all spending is accounted for and funds are used appropriately

Oversees financial tracking for GCO (the Global Citizenship Organization) and supports the GCO treasurer with their duties

In addition to above engagement focus, collects, reviews and reports data pertaining to assessment and retention, including Open Doors, programming surveys and overall retention of international students

Represent and advocate for the needs of international students across campus on committees and other leadership opportunities to ensure students’ needs and well-being are being protected across campus

Identify gaps throughout the university where international students’ needs and priorities are not being met and seek to rectify those gaps

Create connections and opportunities for community, staff, and faculty members to support international student needs (virtually or in-person)

Establishes connections and partnerships with the local community, state and federal agencies that provide services to foreign students and works cooperatively with them to develop effective working relationships

Participates in at least one local, regional, or national conference per academic year

Dedicates 10-15% of time each week to professional development opportunities (ex. Online courses, in-person courses, training and certificate programs, etc.) that can be used to inform their work and better the Maryville College campus and international student support environment

When interested and qualified, pursues adjunct teaching opportunities at the school for coursework supporting International Students (ex. International Student Transitions Class, Area Studies courses, cultural adjustment, and/or beginner English language learning courses)

Leads communication initiatives to current international students

Manages the MC Global Scots WhatsApp group to communicate and post important updates, events, and remind students of deadlines and changes promptly

Oversees and monitors the GCO GroupMe chat, deleting spam and allowing new GCO members to join the channel

Competency/general familiarity with Canva in order to make marketing and communications materials

Works with the Director or International Admissions/Recruitment Advisor to act as a secondary contact (when needed) to respond to International Student Inquiries

Monitors the maryville international inbox, responds when able, and directs communications (such as international admissions) to the interim director when needed

Ensure institutional policies and practices remain up-to-date and aligned with federal requirements and best practices in international education

Perform other duties as assigned within the scope of the role

Qualification

SEVIS programVisa complianceIntercultural experienceHigher education experienceSecond language proficiencyMS Office proficiencyCommunication skillsLeadership skillsTime managementTeam collaboration

Required

Master's degree in an appropriate area of specialization; or bachelor's degree in an appropriate area of specialization and two years of appropriate experience

Prior significant intercultural experience or experience traveling, studying or working abroad

8 C.F.R. 214.3(1)(i): must be a U.S. Citizen or permanent resident per USCIS requirements

Knowledge of the USCIS (United States Citizenship and Immigration Services) guidelines relative to student Visa requirements and experience with the SEVIS program

Basic knowledge of computers required

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations

Ability to write reports, business correspondence, and procedure manuals

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Ability to deal with problems involving several concrete variables in standardized situations

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Demonstrated ability to work effectively and communicate effectively with people from diverse cultural backgrounds

Demonstrated attention to detail and time management skills

Knowledge or ability to quickly learn College-specific programs, offices and functions

Ability to work efficiently, with limited supervision

Strong presentation skills

Must demonstrate competence to work in a team environment to attain departmental goals and deadlines

Ability to travel domestically; ability to work weekends and/or holidays; ability to work overtime when needed

Ability to multi-task and balance competing priorities

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Ability to compute rate, ratio, and percent and to draw and interpret bar graphs

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

Ability to apply concepts of basic algebra and geometry

8 C.F.R. 214.3(1)(i): Must be a U.S. Citizen or permanent resident per USCIS requirements to become a Designated School Official

Preferred

Knowledge of the USCIS (United States Citizenship and Immigration Services) guidelines relative to student Visa requirements and experience with the SEVIS program preferred

Experience in or familiarity with higher education in the private, liberal arts college setting is preferred

Competency in a second language is preferred

Strong competency with social media, graphic design and email marketing tools. (including but not limited to Facebook, Instagram, Snapchat, Canva, Mailchimp,& Publisher)