Shield AI · 1 month ago
Senior Fleet Technician (R4254)
Dallas, Texas
Full-time
Onsite
Senior Level
$28/hr - $42/hrShield AI is a venture-backed deep-tech company focused on protecting service members and civilians with intelligent systems. The Senior Fleet Technician role involves maintaining and troubleshooting ground support systems, collaborating with inventory teams, and ensuring system performance through detailed technical work and documentation.
Artificial Intelligence (AI)Autonomous VehiclesDronesMachine LearningNational Security
Responsibilities
Perform testing, troubleshooting, repair, and configuration of Ground Control Stations (GCS), Ground Support Equipment (GSE), Ground Data Terminals (GDT), and associated systems
Interpret technical documentation and OEM guidance, including engineering drawings and internal work instructions, to complete system repairs and configurations
Conduct re-imaging, firmware updates, and preventative maintenance of ground support systems (GCSs, radios, GDTs, etc.), maintain configuration records and inventory documentation for all serviced equipment
Support inventory management by assisting with equipment check-in/check-out, ensuring all hardware is properly tracked, updated, repaired, and configured to meet operator specifications for mission readiness
Apply advanced troubleshooting and creative problem-solving to optimize system performance; collaborate with OEMs to identify original components and implement cost-effective sourcing solutions that reduce OEM dependency
Coordinate with management on Return Material Authorizations (RMAs) for ground support systems beyond repair capability; maintain accurate tracking and documentation of all RMA activity with OEMs
Ensure internal fleet aircraft are properly identified and tracked by applying identification markings
Perform other related duties as assigned
Qualification
Required
Proven experience maintaining, troubleshooting, and repairing ground support systems and related electronic equipment
Demonstrated ability to diagnose and resolve complex technical issues using analytical skills, solutions-oriented thinking, and creative problem-solving
Strong attention to detail and organizational skills, with the ability to follow standardized procedures while maintaining high equipment readiness standards
Proficiency in interpreting engineering drawings, technical documentation, and OEM instructions
Ability to work collaboratively with cross-functional teams in a fast-paced environment
Preferred
IPC 620 certified to build cables and wire harnesses
Prior experience working with Ground Support Equipment (GSE), Ground Control Stations (GCS), Ground Data Terminals (GDT), and associated systems
Hands-on experience with system configuration, re-imaging, firmware updates, and preventative maintenance
Experience coordinating Return Material Authorizations (RMAs) with OEMs
Strong communication skills and the ability to convey technical information clearly to both technical and non-technical stakeholders
Military, aerospace, or defense industry experience is a plus
Benefits
Bonus
Benefits
Equity
Temporary benefits package (applicable after 60 days of employment)
Company
Shield AI
Shield AI is a deep-tech company that focuses on developing AI-powered systems to enhance the safety of service members and civilians.
Founded in 2015
1001-5000 employees
H1B Sponsorship
Shield AI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$1.31BKey Investors
Hercules CapitalUS Innovative Technology FundSnowpoint Ventures
2025-03-06Series F· $240M
2023-12-29Debt Financing· $200M
2023-10-31Series F· $300M
Leadership Team
Gary Steele
Chief Executive Officer
Brandon Tseng
Co-Founder
Recent News
Morningstar.com
2026-01-19
Dynamic Business
2026-01-19
Washington Technology
2026-01-11
Company data provided by crunchbase