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Concessions International · 3 weeks ago

FT PM Shift Lead - Panda Express - Denver International Airport

Denver, CO

Full-time

Onsite

Entry, Mid Level

1+ years exp

Concessions International is seeking a FT PM Shift Lead at Panda Express located in Denver International Airport. The role involves supporting operations to deliver superior guest service, leading employees, and managing daily operations in the absence of unit management.

Food and BeverageFood Processing

Diversity & Inclusion

Responsibilities

Ensures each guest receives superior service by providing a friendly environment, which includes prompt recognition and greeting of guests with a smile using established service standards

Communicates, explains and suggestively sell menu offerings, products, and promotions to guests

Completes cash handling duties with appropriate paperwork; processes and presents checks to guests and completes payment transactions

Cooks and stores food at required temperatures; labels, dates, and rotates all products in accordance with company standards

Assist unit management with monitoring daily operations and lead employees in the performance of their duties in the absence of a unit or assistant manager

Perform unit opening and closing duties which includes cash management, inventory, stocking, and unit appearance

Adheres to and ensures all company policies, procedures and safety guidelines are followed

Support the training of associates to ensure that unit standards, sales and customer service are maintained

Ensure that all areas of the unit are properly cleaned and maintained and opening and/or closing side works are completed according to established checklists

Follows safe food handling and proper hygiene practices

Adheres to workplace safety standards for operating and maintaining equipment and reports any equipment malfunction to management immediately

Performs other duties as assigned