German Speaking Customer Service Representative (Remote) jobs in United States
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Concentrix · 1 day ago

German Speaking Customer Service Representative (Remote)

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level

Concentrix is a leading global provider of customer engagement services, and they are seeking a German Speaking Customer Service Representative. In this role, you will manage customer interactions through various channels and ensure customer satisfaction by providing accurate information and building trust.

Customer ServiceInformation TechnologyOutsourcingSalesUX Design

Responsibilities

Manage inbound calls, emails, or live chats
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team targets and call-handling quotas
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies

Qualification

Fluent in GermanCustomer support experienceLevel of EnglishMultitasking abilityCommunication skillsProblem-solving skillsActive listening skillsWritten skills

Required

Proven customer support experience or experience as a client service representative
Fluent in German
Good Level of English
Strong focus on customer needs and understanding of how customers can behave
Strong communication, problem-solving and active listening skills
Strong written skills
Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment
Sense of ownership and pride in your performance and its impact on the company's success

Benefits

10% monthly performance bonus
Daily meal voucher in Up Hellas Mastercard
Private health insurance + Dental Care
Opportunities for international Career through the Concentrix International Mobility program
Employee events
Free gym, well-being activities, and a rooftop cinema with Acropolis views

Company

Concentrix

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Concentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations.
dateFounded in 1983
location
Newark, California, USA
people-size10001+ employees
web-link
https://www.concentrix.com

Funding

Current Stage
Public Company
Total Funding
$2.15B
2023-07-19Post Ipo Debt· $2.15B
2020-12-01IPO
2006-09-11Acquired

Leadership Team

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Chris Caldwell
President and CEO
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Pethachi Pichappan
Vice President Information Technology
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Recent News

Benzinga.com
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2026-01-07
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2025-12-26
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Company data provided by crunchbase