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Thales · 3 days ago

Design and Human Factor, UX/UI Designer

Syracuse, NY

Full-time

Hybrid

Mid, Senior Level

$118K/yr - $200K/yr

4+ years exp

Thales is a company that delivers operational advantage solutions for defense and armed forces customers. They are seeking a Design and Human Factor, UX/UI Designer to contribute to the design and delivery of intuitive user experiences for their Airspace Mobility Solutions team, focusing on user research and interface design.

AerospaceCyber SecurityIndustrial ManufacturingMilitaryRemote SensingSecurityTransportation

No H1B

U.S. Citizen Only

Responsibilities

Contribute to design initiatives supporting critical and security-related product features, applying user-centered design principles to improve usability and user satisfaction. Conduct and support user research activities using a variety of qualitative and quantitative methods to help identify user needs, pain points, and business requirements

Design and document user experiences and journeys that align with brand guidelines, the Thales Design System, available data insights, and customer feedback. Create and maintain design artifacts such as wireframes, mockups, prototypes, specifications, and reusable UI components to support consistent implementation across products and channels

Participate in co-creation workshops and collaborative working sessions with product, engineering, and other stakeholders to gather input and refine design solutions

Develop functional design deliverables, including storyboards, zoning diagrams, wireframes, and interactive prototypes, and support usability testing activities in both lab-based and remote settings. Iterate on and improve user interfaces and applications by incorporating user feedback, test results, and stakeholder input to enhance navigation, clarity, and functionality

Explore and apply emerging design tools, technologies, and methodologies where appropriate to support improvements in interface quality and usability. Support measurement and analysis of UX/UI effectiveness by contributing to the collection and review of relevant metrics, benchmarks, and user feedback

Collaborate effectively within multidisciplinary, agile teams, contributing to timely delivery of high-quality design solutions that meet product and user requirements. Demonstrate curiosity and a commitment to continuous learning by staying informed of current UX/UI trends, standards, and best practices in design and technology

Qualification

User Experience DesignPrototyping ToolsUser ResearchInteraction DesignDesign SystemsCollaboration SkillsAgile MethodologiesAttention to DetailCreativityCommunication Skills

Required

Bachelor's degree in Design, Product Design, Interaction Design, User Experience Design, Computer Science (with a focus on ergonomics or design), or a related field, with 5+ years of relevant professional experience; or a Master's degree in a related discipline with 4+ years of applicable UX/UI design experience

Demonstrated experience in digital user experience and user interface design, contributing to the design of user-centered solutions across web, software, or product-based environments

Strong portfolio showcasing a range of UX and visual design work, including examples of user research, interaction design, wireframes, prototypes, and final UI solutions

Proficiency with industry-standard design and prototyping tools, such as Figma, Adobe Creative Suite, Penpot, and basic 3D modeling or drawing tools, as appropriate to the role

Experience preparing and facilitating design workshops or collaborative sessions, supporting stakeholder engagement, ideation, and alignment

Strong collaborative mindset, demonstrated by the ability to work effectively within cross-functional teams, communicate openly, and contribute positively to a shared delivery culture

Familiarity with design systems, including contributing to, applying, and maintaining shared UI components, patterns, and standards to ensure consistency across products

Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future

Preferred

Working knowledge of the national airspace system and/or an understanding of unmanned aircraft systems

Experience working on technology-centered programs for US Federal Gov't Agencies (with a strong preference for FAA, DoD/DoW and/or DHS)

Working knowledge of aeronautical and Air Traffic Management (ATM) systems and operational environments, with an understanding of relevant industry standards, safety culture, and regulatory considerations as they relate to user experience and interface design

Strong foundation in user-centered design methodologies, including core design practices such as sketching, modeling, prototyping, and iterative design processes, supported by practical experience with design research methods

Hands-on experience supporting experimentation, usability testing, and iteration cycles, using test results and feedback to inform design improvements

Awareness of human factors that influence user experience, such as perception, fatigue, stress, situational awareness, motivation, and individual differences, and the ability to consider these factors in design decisions

Understanding of established principles and standards for organizing graphical and textual content to support clarity, readability, and usability

Basic to intermediate understanding of business fundamentals, with the ability to consider data, metrics, and business context when contributing to design solutions

Demonstrated creativity, resourcefulness, and attention to detail, with the ability to balance aesthetic quality and functional requirements

Openness to feedback and a continuous learning mindset, actively seeking input from peers and stakeholders to improve design outcomes and personal skill development

Ability to communicate design concepts clearly and effectively to a range of audiences, including product managers, engineers, and non-design stakeholders

Experience contributing to product development efforts that align user needs with business processes and operational constraints

Ability to propose and explore alternative design solutions, helping identify early signals of usability issues and potential opportunities to enhance the user experience

Benefits

Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance

Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period

Company paid holidays and Paid Time Off

Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program