Seabreeze Management Company, Inc. · 3 weeks ago
HOA General Manager (CA)
Seabreeze Management Company is a full-service property management firm with over 35 years of experience in managing residential and commercial properties. The General Manager oversees the homeowner association, implementing best practices and ensuring personalized service while managing various operational, budgeting, procurement, and maintenance tasks.
Real Estate
Responsibilities
Oversee office staff, vendors, and suppliers to attain Association goals as established by the Board of Directors
Draft correspondence in response Board of Directors policies and other correspondence as it pertains to the Homeowner Association
Direct and organize all office operations
Direct the work efforts and schedules for all office staff
Ensure that insurance coverage for the Association is adequate, as stated in the governing documents, and review insurance coverage as necessary
Establish relationships and maintain contact with the Association’s general counsel, under the direction and guidelines established by the Board of Directors
Review and approve employee timesheets at the end of each pay period and ensure personnel files are maintained for all employees including, but not limited to, vacation and sick leave records
In conjunction with the Board of Directors, Finance Committee, and Management Company, assist with the creation of the Association’s annual operating and reserve budgets
Analyze and research probable operating and reserve increase or decreases for specific expense and income items in the Association’s annual budget
Provide the Board of Directors with written justifications of budgetary increases or decreases to the Association’s annual operating and reserve budgets
Provide the Board of Directors with data and subsequent budgetary trends and historical comparisons in the Association’s annual budget
Review and monitor all Association budget accounts throughout the year to identify and adjust for variances and seasonal changes
Ensure proper accounting and reconciliation for work and change orders
Prepare and maintain a vendor list for the Association, ensuring that there are three vetted and qualified vendors for each of the following areas: carpentry, concrete, electrical, structural and geotechnical engineering, project management, landscaping (annual maintenance contracts), tree maintenance, and plumbing
Under the direction of the Board of Directors and with the assistance of those appointed by the board, draft specifications for Requests for Proposal
Review and monitor any open Request for Proposal requirements requiring review and approval by the Board of Directors, as prepared by those appointed by the board
As directed by the Board of Directors, provide the Association’s general counsel with draft bid proposals for review and approval before presentation to the Board of Directors
Accept contracts per specifications upon approval from the Board of Directors
Review and ensure that the Financial Manager verifies journal entries via the Association’s monthly unaudited financial statements
Review and approve Association checks for payment of Association invoices and ensure that the appropriate budget line item is utilized when the invoice is processed for payment
Provide recommendations to the Association’s Board of Directors regarding effective use of financial resources and prioritization expenditures on a monthly, quarterly and annual basis
Works with Accounts Receivable to monitor delinquent Association Member accounts and ensure adherence to the assessment collection process as indicated in the Association’s governing documents
Monitor the receipt of all monetary payments made to the Association for use and purchase of amenity and access items, such as key fobs
Ensure that monthly unaudited financial statements are received in a timely manner from the Association’s financial manager for review by the Association’s Treasurer
Review, plan and schedule maintenance for the Association common areas and amenities
In conjunction with the Association’s Maintenance Committee, assess the overall condition of Association property and amenities, gather observations and data in written form, and provide recommendations to the Board of Directors on a course of action to address any issues
In conjunction with the Association’s Maintenance Committee, confer with vendors and contractors to address and resolve issues related to the completion of contracted projects. Advise the Board of Directors of vendor/contractor issues, provide recommendations and follow the Board’s guidelines for resolution
In conjunction with the Association’s Maintenance Committee, inspect and investigate possible unsafe vendor/contractor practices and conditions and resolve as needed, or recommend appropriate course of action to the Board of Directors
Pre-screen and interview prospective employment candidates for Association office
Train and supervise new and existing employees
Terminate employees when needed, in accordance with Management Company policies and procedures
Conduct position and wage research for office positions in order to ensure wages, hours, and working conditions are comparable with the current employment market and Management Company competitors
Provide guidance and job development to employees on work practices, performance and policies/procedures
Conduct annual performance appraisals for employees and recommendations on salary actions
Qualification
Required
Minimum of 5 years of community association and/or property management experience
5 years of supervisory experience; effective in motivating and building strong teams
Effectively coordinate multiple projects, use time management skills, and exercise independent judgment
Intermediate mathematics as well as written and oral communication skills
Strong internal/external customer relation skills to communicate with all levels of management, employees, homeowners, and other stakeholders
Work with confidential/sensitive information and use diplomacy and discretion in communicating such information
Effective follow-up skills
Professional image or business image, per policy, as well as personal etiquette
Organizational, planning, project management, time management, and problem-solving skills
Effectively and efficiently handle priorities and deadlines
Meet scheduling and attendance requirements, per policy
Use of the Following Computer Applications: Outlook, MS Work, Excel, Internet
High School Diploma or equivalent required
Preferred
Bachelor's degree preferred
CCAM® designation or CMCA® designations desired