Lakeview Center · 4 weeks ago
Admissions Coordinator, Melba Meyers Pensacola
Lakeview Center provides comprehensive behavioral health care to adults and children with mental illnesses, drug dependencies, and intellectual disabilities. The Admissions Coordinator is responsible for managing front office tasks, including appointment scheduling, insurance verification, and providing quality customer service while ensuring compliance with facility policies and procedures.
Health CareMedicalMental HealthNon ProfitPsychology
Responsibilities
Provide support for the clinical and physician practice area by managing the front office responsibilities of appointment check-in and check-out
Scheduling, rescheduling, reminder calls, authorizations, collecting of co-pays, verifying insurance and providing quality customer services
Maintain a working knowledge of front desk processes
Ensure all daily task are completed timely
Support the needs of the professional staff
Ensure quality customer service
Execute assignments/tasks with considerable independence
Maintain compliance with established facility policies and procedures, contract requirements, organization bylaws, and federal and state regulations/laws
Qualification
Required
High school diploma or GED and 3 years of related medical field experience, OR a combination of education and related medical field experience
Must have working knowledge of business/medical or relatively front office practice
Must have the ability to work independently with good critical thinking and decision-making skills
Must have proficient internet/computer skills and use Microsoft Office 10 to complete tasks
Must have strong organizational skills and the ability to prioritize responsibilities
Must have the ability to maintain effective working relationships with internal and external customers
Must have excellent verbal and communication skills to include letters, memos, and emails
Ability to work within the guidelines established in the policies and procedures of the agency and assigned program division
Must be extremely detail-oriented with a high level of accuracy while demonstrating the ability to resist distractions
Must be able to pass organization screening requirements, including state and federal background screening as appropriate
Preferred
Understanding of insurance authorizations and practice requirements is considered a plus
Company
Lakeview Center
Lakeview Center is a nonprofit organization that provides psychological, access behavioral health, Rx refills and mental health services.