Boys & Girls Clubs of Fresno County · 2 months ago
Director of Development Operations
Orlando, FL
Full-time
Onsite
Director/ExecutiveBoys & Girls Clubs of Fresno County is seeking a Director of Development Operations to implement an operational strategy that drives donor investment and engagement. The role involves overseeing database management, developing donor workflows, and collaborating with various departments to enhance fundraising efforts.
Non Profit
Responsibilities
Oversee a team to accurately and efficiently input data, record gifts, create notes and actions, acknowledge donors, develop dashboards and export information as needed to allow for effective utilization of the platform
Develop workflows for a segmented portfolio of donors over a multi county footprint
Configure donor interactions in a standardized but customizable way to ensure a quality donor experience for all donors and supporters
Equip Development Officers with strategy and tools to drive donor moves management, increase efficiency and expand reach through automation
Work with Development team members to identify opportunities for major gifts
Assist in developing approach and tracking progress
Create a pipeline to illustrate funding projections to track progress toward goals
Create reports to track performance and activity of development team as a whole and as individuals
Develop reports and statistics to be tracked over time to resolve inefficiencies or ineffective processes
Work with development leadership to provide information requested by boards, committees, and key stakeholders to detail approach and achievement
Lead stewardship campaigns and efforts through collaboration with operational and event staff to create thank you items, events and programs in Clubs, external messaging and more to provide a streamlined slate of interactions available for Development team members to offer donors throughout the year
Work with Development Team to provide weekly updates on performance, tracking interactions, organizing approach and troubleshooting to keep team on track to reach weekly and monthly activity goals
Provide individualized training to team members to assist in effective utilization of CRM
Provide updates to development leadership on challenges team members are experiencing to collaborate on strategies for resolution
Create culture of work through the CRM and database by developing useful work centers, dashboards, and lists for each Development Team member
Work with team members from a variety of organizational departments to develop fundraising approach for the annual campaign
Create relationships and work closely with Development leadership to develop vision for annual campaign plan of execution
Collaborate with Development, Events, Volunteer Engagement, Marketing, and Operations to allow for a streamlined implementation of vision, allowing Development team members to focus on fundraising
Have a forward thinking and expeditious approach to creating solutions, providing tools, and increasing efficiency of processes and workflows to increase resource development year over year
When called upon, meet with individual, corporate, foundation and community leaders to share the Boys & Girls Clubs message and articulate the need for funding support
Qualification
Required
Experience in database management and oversight of data input processes
Proficiency in customer relationship management software
Ability to develop workflows for donor management
Experience in identifying and tracking major gift opportunities
Skill in creating internal and external reports for performance tracking
Experience in leading stewardship initiatives and donor engagement opportunities
Ability to train and lead a team in CRM utilization
Experience collaborating with multiple departments for fundraising efforts
Ability to develop continuous process improvements for fundraising efficiency
Strong communication skills for organizational advocacy
Company
Boys & Girls Clubs of Fresno County
Boys & Girls Clubs of Fresno County offers after-school programming for children ages 6 to 18 in Del Rey and Firebaugh five days a week.
Founded in 1949
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$0.06MKey Investors
Taco Bell FoundationWonderful Community Grants
2024-06-05Grant· $0.06M
2023-11-08Grant
Leadership Team
Diane Carbray
President/CEO
Recent News
The Business Journal
2025-10-31
The Business Journal
2025-10-03
Company data provided by crunchbase