Hope Services · 1 month ago
Case Management Specialist - Spanish Speaking
San Jose, CA
Full-time
Hybrid
Entry Level
$21.95/hr - $31.81/hr
1+ years expHope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. The Case Management Specialist provides assessment, planning, and documentation of Mental Health Services, while acting as an advocate and coordinating with community resources.
Health CareMental HealthNon Profit
Responsibilities
Assist client in obtaining and maintaining appropriate living situations
Performs crisis intervention and evaluation for psychiatric hospitalization
Provides medication education and compliance evaluation
Coordinates and facilitates with other providers concerning medical, dental and mental health needs
Obtains and maintains public benefits and resources
Fully understand Santa Clara County Rehabilitation manual regarding service delivery and documentation of such services
Provide case management on site and in the field. Provide group services as a co-leader to assist clients with personal, mental health, health related, educational, employment and social adjustment problems
Follow the Wellness and Recovery Model to attaining mental health and life goals
Assist clients in transitioning out of individual therapy into group work or the community
Document notes, treatment plans, assessments such as CANS in the electronic health record and provide record for billing
Provide 1:1 individual rehabilitation under supervision, when necessary
Understand and follow HOPE Services Policies and Procedures
Conducts individual, behavioral and group counseling/rehabilitation on site and in the field to assist clients with personal, mental health, employment, educational, and social adjustment problems
Develops and maintains public relations and networking within the community, HOPE sites, and with families
Consults with primary care doctors, psychiatrists, therapists, nurses, lab technicians, police and Adult Protective Services to advocate and serve clients
Acts as Representative Payee to ensure assigned clienteles rent and bills are paid in a timely manner
Performs other duties as assigned to ensure efficiency of program services
Qualification
Required
AA degree or equivalent plus one year of related experience working with people with disabilities in a rehabilitation environment
Specialized expertise in case management or rehabilitation areas such as: medical or health concerns; understanding of suicidal impulses; experience with mental health needs/developmental disability, in self or family member; ability to motivate/train clients in physical exercise/weight management; wrap (wellness and recovery action plan) work; volunteerism; or other specific areas of knowledge that can be brought to the rehabilitation of clients
Ability to observe, evaluate, document and communicate verbally and in writing
Ability to accept supervision and work cooperatively as a team member with co-workers as well as with the client and community resources
Knowledge of substance abuse, mental illness, and developmental disabilities
Ability to utilize critical thinking skills in decision making situations, good organizational and record keeping skills, and good independent judgment
Knowledge of medication management
Knowledge and ability to conduct group and to handle emergency situations
Ability to be flexible with scheduling and prioritization of tasks
Benefits
Medical
Dental
Vision
401(k) Retirement
Life Insurance
Tuition Reimbursement
Comprehensive Scholarship Program
Generous Paid Vacation
Sick Time accrual plans
Company
Hope Services
Hope Services was established in 1952 to improve the quality of life for people with developmental disabilities and mental health needs.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Allison Yant, MSW
Interim Chief Program Officer
Daniel Burns
Senior Partner, Human Resources
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