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Stanford Health Care · 3 weeks ago

Revenue Cycle Optimization Program Manager (Remote)

United States

Full-time

Remote

Senior Level

$74.73/hr - $99.04/hr

5+ years exp

Stanford Health Care is seeking a Revenue Cycle Optimization Program Manager to oversee optimization activities aimed at enhancing net revenue and reducing costs across the revenue cycle. This role involves collaboration with various departments to implement process improvements, utilize data analytics, and ensure compliance with revenue cycle policies.

Health CareHealth DiagnosticsHospitalMedicalPrimary and Urgent Care

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Directs individuals and/or teams that lead performance improvement through lean methodology and tools for the mid-revenue cycle

Develops and Manages improvement activities through engagement of teams, subject-matter experts, and stakeholders

Provides leadership for large strategic initiatives, cross functional workflow issues or complex rapid improvement events for value stream analysis, standard work, improved flow, pull, waste reduction, error proofing, workplace organization, and other objectives. Identifies best counter-measures and solutions needed to address root causes

Provides leadership to project training teams and provides mentoring support in root cause analysis, discovery workshops, and data interpretation

Provides, leadership, subject-matter expertise, and delivery of continuous improvement practices to Revenue Cycle Leadership and staff within the organization

Effectively creates a culture of accountability, communication, problem-solving, and resource/data effective decision-making, while keeping aligned with revenue cycle best practices

Ensures appropriate project management, and data analytics is utilized

Establishes baseline data for project improvement, as well as implement measures for monitoring and continues improvement. Captures ROI for all improvement initiatives

Manages and facilitates process improvement teams and directs timely completion of multiple projects, Kaizen events, and consultative activity that support strategic goals for Revenue Cycle

Serves as a Revenue Cycle methodology & systems expert and applies multiple performance improvement methodologies and tools to complex and cross functional solutions for resolution

Monitors organizational KPI’s, performs operational data analysis and interprets revenue cycle initiatives to align improvement efforts with the strategic goals of the organization and department

Promotes a culture of performance excellence, quality, high-reliability, and staff engagement

Presents information to diverse audiences with clarity and impact. Adjusts approach to match the audience and situation

Possesses expert leadership skills and maturity in managing difficult situations and conducting crucial conversations

Develops executive level presentations and statuses for senior revenue cycle leadership

Delivers presentations on Revenue Cycle programs and initiatives to a variety of audience levels

Delivers ongoing status of past and present project initiatives and impacts including realized project benefits

Participates in team intake process of project requests submitted by revenue cycle leadership for approval, benefits and prioritization. Provides feedback to Revenue Cycle leaders on project acceptance/rejection as well as recommendations for advancement as applicable

Drives meaningful and impactful change to key KPIs

Performs other related duties as needed or assigned

Qualification

EPIC experienceRevenue Cycle knowledgeProcess improvementProject managementLean methodologyData analyticsQuantitative analytical skillsCustomer orientationLeadership skillsCommunication skillsCollaboration skills

Required

Bachelor's degree in Business Administration, Public Administration, or a work-related discipline

Five (5) years of progressively responsible and directly related mid-revenue cycle work experience

EPIC experience required (certification preferred)

Knowledge of health care industry trends related to the patient experience

Knowledge of Revenue Cycle industry trends and best practices

Knowledge of the patient, family, and caregiver path through the health system and how to identify key pain points stemming from revenue cycle workflow

Knowledge (proficient) of the Epic system as well as operational aspect

Knowledge and experience in facilitating multi-disciplinary teams to determine solutions to recurring challenges

Ability to maintain confidentiality of sensitive verbal and written information

Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions

Ability to establish and maintain effective relationships with widely diverse groups, including individuals at all levels both within and outside the organization

Ability to communicate effectively and act as a thought leader at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, change management, consulting and advising, as well as prepare clear, comprehensive written and oral reports and materials

Ability to prioritize and drive to results with a high emphasis on quality & integrity

Ability to work autonomously, as part of a team as well as motivate, influence and direct the work of others

Solid proficiency and skill with process improvement and root cause analysis

Ability to collaborate and build consensus with stakeholders

Highly self-motivated, directed, and change-oriented skills

Demonstrated strong customer orientation skills

Demonstrated Quantitative analytical skills

Ability to engage actively in complex discussions, often on challenging and/or controversial subjects

Ability to handle confrontation with appropriate grace, professionalism, cordiality, and firmness

Ability to manage/resolve disputes appropriately

Strong project management skills

Experience and skilled in leadership/management

Demonstrated knowledge and understanding of Lean, project management, and/or Six Sigma principles and their applications

Preferred

EPICC - EPIC Certification preferred

Company

Stanford Health Care

Glassdoor4.0

Stanford Health Care is a healthcare center that treats cancer, heart disease, brain disorders, and primary care issues.

Founded in 1885

Palo Alto, California, USA

10001+ employees

https://stanfordhealthcare.org

H1B Sponsorship

Stanford Health Care has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (102)

2024 (74)

2023 (82)

2022 (55)

2021 (54)

2020 (67)