University of Southern California · 20 hours ago
Payment Processor
Los Angeles, CA
Contract
Onsite
New Grad, Entry Level
$21/hr - $23/hr
0+ years expThe University of Southern California is seeking a Payment Processor to join their Transportation team. The role involves ensuring compliance with university regulations while providing exceptional customer service, managing transactions, and resolving customer inquiries effectively.
EducationHigher EducationUniversities
Responsibilities
Accept, document, and issue requested receipts for payments made in person, over the phone, online, or through the mail. Verify signatures on all documents, transactions, or other paperwork. Examine currency for counterfeiting
Monitor assigned accounts and respond to inquiries regarding charges, balances, due dates, and late fees. Research payment posting issues, such as misapplied payments, missing items, or duplicate payments. Process necessary adjustments or corrections. Generate deferments when necessary
Manage customer accounts and resolve customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. Escalate difficult or complex problems to manager, as necessary
Prepare bank deposits, checking for accuracy and reconciling any errors, as required. Create financial reports, as requested
Ensure compliance with all University and department policies and procedures and Federal guidelines with respect to disbursal of any refund, loan check, or any other type of monetary transaction involving student accounts. Advise management of inconsistencies with and recommend modifications to department policies and procedures
Reports any maintenance issues for parking lots/ structures, safety/suspicious behavior. This includes communication with dispatch regarding their location, status and calls for service lo cite specific illegally parked cars and submitting work orders to Facilities Services as needed
Receives approval and coordinates impound (boot) of vehicles with 3 or more outstanding violations and entering all information into T2 Flex Systems, our law enforcement records management system
Assists in providing motorist services to the University community and the public such as directing individuals to available parking and specific buildings/departments on campus, assisting visitors and registered users or the campus parking system in understanding regulations and the availability or parking in all areas of the campus, and jump-starting vehicles
Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time
Qualification
Required
High School Diploma
6 months – 1 year of experience
Knowledge of applicable federal, state, local, and University laws and policies
Demonstrated customer service skills
Ability to handle and balance cash, as well as ability to process or learn to process credit card payments and transactions
Strong math skills
Strong data entry skills with ability to process high volumes of transactions accurately
Basic accounting
Ability to communicate effectively in English
Presents oneself professionally, in line with higher education environment
Valid CA driver's license required
A copy of DMV record will be required as a final condition of employment
Demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values
Preferred
1 year of customer service experience in fast-paced transportation environment
Ability to oversee student, temporary, and/or resource workers
Cash handling experience in similar environment
Ability to collect and analyze data
Benefits
A wide variety of benefits and programs that support our staff and their families.
Work-life balance and employee well-being.
Company
University of Southern California
University of Southern California is a private research university offering opportunities for interdisciplinary study and collaboration.
10001+ employees
H1B Sponsorship
University of Southern California has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (253)
2024 (239)
2023 (172)
2022 (207)
2021 (182)
2020 (195)
Funding
Current Stage
Late StageTotal Funding
$19.64MKey Investors
Patient-Centered Outcomes Research InstituteCalifornia Institute for Regenerative MedicineCDA Foundation
2025-02-04Grant· $10.8M
2025-01-30Grant· $5.93M
2024-07-30Grant
Leadership Team
David A Barnhart
Director, USC Space Engineering Research Center
H
Hossein Pourmand
Assistant Vice President, Research Initiatives, University Advancement
Recent News
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