Missouri Southern State University · 1 month ago
Academic Success Coach / Orientation Coordinator
Joplin, MO
Full-time
Onsite
Mid LevelMissouri Southern State University is seeking an Academic Success Coach/Orientation Coordinator to assist students in making informed academic decisions and provide guidance for their personal and professional goals. The role includes advising, coaching, and coordinating new student orientation programming to enhance student retention and success.
Higher Education
Responsibilities
Serve as a primary advisor, assisting students with degree audits/plans of study, course scheduling, and course registration for undeclared students and students pursuing Bachelor of General Studies and Bachelor of Applied Science degrees
Provides systematic and frequent coaching on an individual and group basis related to academic success, personal and/or professional development, career/major exploration activities, learning strategies and study skills specific to course materials, resume writing best practices, interview strategies, application strategies, and job search skills using computer guidance systems to improve student success in accordance with the University mission
Assists students in developing self-efficacy and motivates students to practice self-regulation in taking ownership of their academic success
Maintain knowledge of current academic and institutional policies and procedures unique to the institution, and educate and assist students in complying with such items including but not limited to Graduation Requirements, Academic Standards of Progress, Academic Probation, Academic Suspension, Academic Bankruptcies, Pre-requisites, Co-requisites, Course Sequencing, Admissions Requirements, New Programs, etc
Foster relationships with institutional faculty and staff to provide appropriate and accurate academic plans and referrals for students working with the Student Success Center
Refers students to appropriate academic, personnel, and support resources and collaborates with others to monitor and accelerate the academic progress of the students referred
Monitors and accurately documents progress of students in caseload with check-ins, scheduled meetings or proactive outreach and communication, responding to students’ questions, concerns and needs
Assists with outreach to and follow-up with students who are on academic probation or who have been referred through the MSSU early alert online system referred to as Lion Alert
In consultation with the Registrar’s Office and/or Transfer Guide, unofficially evaluate and determine the transferability of credits
Present outreach programming and workshops to students in classroom settings, residence halls, and student organizations
Teaches 2 credit hours per academic year (fall, spring, summer), if needed, in the University Experience Curriculum
Assists with working events hosted by the Student Success Center
Assists with creating and/or maintaining student resources (guides, handouts, manuals, etc.) published by the Student Success Center
Maintain competency and professional currency through self-directed professional reading, professional association memberships, attendance to conferences, workshops, institutional, and departmental professional development programs
Participate in departmental assessment processes
Contributes to the overall success of the Institution’s mission by performing all other duties and responsibilities as assigned
Develop, coordinate, implement, manage, and promote the University's new student orientation programming (including but not limited to Learning Communities, Welcome Week, Summer Bridge, Southern Welcome & Southern Kick-Offs, Convocation) to include efforts designed to serve special student populations (1st gen, commuters, modern students, etc.) and their families
Serve as Advisor to MSSU chapter of Phi Eta Sigma
Maintains a close working relationship with all areas of the University, with special emphasis on the following offices: Admissions, Student Leadership & Engagement, Residence Life, Student Activities, and Academic Leadership
Provide continuing communication to first-year students (i.e. via Facebook, Twitter, monthly newsletter, e-mail) and parents when applicable
Provide ongoing training for constituents involved in the development and implementation of programming
Set direction for future phases of programming, to include efforts designed to serve commuting students, both traditional and non-traditional age groups, and modern students
Identify and explore potential grant funding for program enhancement
Gather and disseminate all necessary program assessment data and reports
Promote positive institutional climate by serving on campus committees as requested
Qualification
Required
Master's degree (M. A. or M.S.) from accredited college or university required, with preference given to degrees in the following fields: student affairs, counseling, student personnel, higher education administration or leadership, education, education psychology, or related field. Master's degree in progress will be considered with expectation of completing degree in two years
Strong computing skills and knowledge of relevant technologies (learning and management systems, and other academic support and administrative systems) are required
Excellent interpersonal, verbal and written communication skills
Ability to work collaboratively as part of a team environment
Strong teamwork skills, high level of energy, and ability to work independently
Ability to manage workload both independently and as a team
Ability to effectively present information to administrators, faculty, staff, regulators, students, public groups, and/or board of regents
Ability to create and manipulate spreadsheets to create meaningful reports
Ability to manage Learning Management Systems such as Blackboard Ultra
Ability to engage with individuals of different cultures, backgrounds, or experiences
Ability to use small office equipment, including copy machines or multi-line telephone systems
Ability to use computers for data entry, word processing and spreadsheets
Ability to use highly technical computer applications, such as Banner, Microsoft Office (Word, Excel, Access, PowerPoint), and other web-based applications to perform office duties
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents
Ability to respond to common inquiries or complaints from students, employees and faculty, regulatory agencies, or members of the community
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to maintain highest level of confidentiality in accordance with the Family Educational Rights and Privacy Act (FERPA)
Ability to be organized, flexible, and manage self, work time, and work space effectively
Ability to make ethical decisions in doing what is best for both students and the University
Ability to practice high ethical standards, adhere to FERPA standards, and the practice confidentiality with work-related information including employee information
Requires the ability to make recommendations that impact the budget
Preferred
Demonstrated ability to work effectively and efficiently in a dynamic, fast-paced, team-oriented atmosphere
Experience in providing academic and/or career support to students in a college-level setting
Company
Missouri Southern State University
Missouri Southern State University is a school in Joplin.
Founded in 1937
1001-5000 employees
H1B Sponsorship
Missouri Southern State University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (6)
2023 (7)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Gary Dodson
Chief Information Security Officer
Jim Collins
Chief Information Officer
Recent News
Springfield Business Journal
2025-04-29
Springfield Business Journal
2024-11-20
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