Robert Half · 1 month ago
Warranty Claims Specialist
Fort Wayne, IN
Full-time
Onsite
Entry, Mid Level
$18/hr - $20/hr
2+ years expRobert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. As a Warranty Claims Specialist, you will be responsible for processing, analyzing, and resolving warranty claims while providing an excellent service experience to customers and internal partners.
ConsultingHuman ResourcesRecruitingSecurity
Responsibilities
Review, evaluate, and process warranty claims according to company policies and manufacturer guidelines
Communicate with customers, vendors, dealers, and internal teams to gather necessary documentation and clarify claim details
Investigate and resolve claims discrepancies; escalate complex issues as needed
Maintain accurate claim records and ensure compliance with audit standards
Monitor claim statuses and drive timely resolution of open issues
Analyze claims trends to identify potential product or process improvements
Provide guidance and updates to customers on the status of their claims
Collaborate with technical and customer service teams to ensure a seamless client experience
Qualification
Required
High school diploma or equivalent required
2+ years of experience in warranty administration, claims processing, or a related field
Strong organizational and multitasking abilities with keen attention to detail
Excellent written and verbal communication skills
Proficient with Microsoft Office Suite and experience with database or claims management systems
Preferred
associate's or bachelor's degree preferred
Benefits
Medical, vision, dental, and life and disability insurance
401(k) plan
Company
Robert Half
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10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Keith Waddell
President and CEO
Paul Gentzkow
President and Chief Executive Officer, Talent Solutions
Recent News
EIN Presswire
2025-04-14
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