Wing Group · 1 month ago
IT Administrator II
Mustang Survival - Jacksonville, FL 32218
Full-time
Onsite
Entry Level
1+ years expWing Group has built a reputation for delivering high-performance inflatable solutions for over 30 years. As an IT Administrator II, you will support the technological needs of the local office and factory by responding to user requests, installing and configuring software and hardware, and providing user training.
Manufacturing
No H1B
U.S. Citizen Only
Responsibilities
Provide help desk support and specialized technical assistance to system users, escalating issues, as necessary
Perform hardware, software and peripheral equipment improvements and upgrades to ensure all systems are up to date
Monitor system performance to ensure that operations are within established standards and develops recommendations for enhancements to improve operations and increase system capabilities
Administer IT onboarding of new employees, including collecting requirements, setup, and deployment
Maintain inventory of IT equipment, such as desktops, laptops, mobility devices, etc
Creates and update documentation of IT processes, policies, licensing, and systems
Present equipment and policy training to staff and end users
Plans, develop and implements recovery and backup procedures
Communicate IT plans, tasks and modifications to relevant stakeholders and employees
Assist with research and evaluation of new technology, techniques, threats, and industry best practices to optimize efficiency and usability and minimize vulnerabilities
Qualification
Required
1-2 years experience with M365, Entra and Federated identity concepts
1-2 years' experience with Windows in an Enterprise environment
Relevant 2-year diploma or greater, or equivalent industry experience
Ability to work independently with minimal supervision
Excellent interpersonal skills with a customer service mindset
1-2 years' experience with Virtualization platforms such as VMWare or Hyper-V
The ability to travel to all the locations that we operate in
Must be a U.S. citizen, permanent resident (Green Card holder), or a 'protected person' under 8 U.S.C. 1324b(a)(3). Cannot be debarred under ITAR or EAR regulations
Criminal Record Check
Preferred
1-2 years' experience with MacOS and iOS devices in an enterprise environment preferred
Microsoft Certified Azure, CCNA, or other relevant certifications
Cybersecurity certifications
Company
Wing Group
Business units within Wing Group WING | HENSHAW | FABTEK | PATTEN | MUSTANG SURVIVAL The WING Group is the world leader in inflatable boats, life rafts, flotation, dry suits and other tactical and survival solutions for recreational, commercial and military customers.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$9.5MKey Investors
Seacoast Capital Partners
2019-07-09Private Equity· $9.5M
Company data provided by crunchbase