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TimeDoc Health · 1 month ago

Sr. Clinical Program and Strategy Manager (RN)

United States

Full-time

Remote

Senior Level

$95K/yr - $105K/yr

7+ years exp

TimeDoc Health is a leader in Virtual Care Management for healthcare providers, aiming to improve care for patients with chronic and behavioral health conditions. The Senior Clinical Program & Strategy Manager (RN) will lead the design and execution of clinical programs, ensuring quality, compliance, and operational efficiency while collaborating with various teams.

Health CareInformation TechnologyMedical

Responsibilities

Lead the development and continuous improvement of strategic clinical program plans

Serve as the Clinical SME for prospective client engagements and demos

Design workflows, protocols, and scalable engagement models for current and future programs

Partner with stakeholders to define program scope, metrics, and deliverables

Align program design with performance standards, quality measures, and business objectives

Identify emerging Medicare/Medicaid trends, regulatory updates, and value-based care opportunities

Oversee complete program lifecycle-from strategy to execution to ongoing optimization

Collaborate with Product & Operations to implement protocols, guidelines, and best practices

Lead continuous improvement of clinical policies, procedures, and standards

Participate in decision-making and strategic planning for program growth

Support integration of regulatory updates and industry trends into clinical strategy

Oversee the collection, validation, quality control, and analysis of clinical data to inform outcomes and performance metrics

Provide direct oversight of Quality Management, including compliance, performance audits, and continuous quality improvement (CQI) initiatives

Prepare and present regular program progress updates, data health metrics, and key performance indicators (KPIs) to internal teams and senior leadership

Ensure compliance with all federal, state, and organizational policies and quality standards and Ensure all data processes align with clinical, regulatory, and quality standards

Manage, mentor, and empower the Manager of Clinical Strategy and other program management staff ensuring alignment with clinical, operational, and strategic goals

Foster a culture of excellence, collaboration, and ongoing learning within the clinical team

Oversee the development and delivery of Learning & Development to support training for care management teams and development programs that promote clinical excellence, ensuring consistency, competency, professional growth and quality delivery

Qualification

Registered Nurse (RN)CCM CertificationChronic Care ManagementVirtual Care ManagementMedicareMedicaid guidelinesClinical ExcellenceBusiness AcumenProactive CommunicationEmotional IntelligenceLeadership Skills

Required

Active compact/multistate Registered Nurse (RN) license; Bachelor of Science in Nursing (BSN) preferred

Minimum of 7+ years of clinical experience in a healthcare setting, with at least 2+ years of experience in Virtual Care Management or Transitions of Care services for the elderly or complex population

CCM Certification required

Proven success in designing, implementing, and scaling clinical programs that deliver measurable impact

Strong clinical assessment and critical thinking skills, with the ability to make sound clinical judgments in complex situations

Extensive Knowledge of Medicare and Medicaid guidelines, quality measures, and regulations related to chronic care management and remote patient monitoring and value based care models

Demonstrated ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment

Excellent communication, and interpersonal skills, with the ability to effectively interact with patients, caregivers, and multidisciplinary healthcare teams

Strong leadership skills with the ability to influence across all organizational levels

Demonstrated ability to work independently, have great attention to detail, prioritize tasks, and meet deadlines in a fast-paced environment

Highly organized, detail-oriented, and adept at managing multiple priorities in a fast-paced environment

Commitment to continuous learning and professional development in the field of chronic care management and remote patient monitoring