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Premise Health · 1 day ago

ADA Accommodations Program Manager

Tampa, FL

Full-time

Onsite

Senior Level

$80K/yr - $100K/yr

5+ years exp

Premise Health is dedicated to helping people get, stay, and be well, and they are seeking an ADA Accommodations Program Manager. In this role, you will oversee ADA accommodations, ensuring compliant, timely, and employee-centered support while serving as a central point of communication between various stakeholders.

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Responsibilities

Serves as the central point of communication between the administrative team, clinical team, employees, client companies, health care providers, and clinical partners for all leave of absence programs

Ensures compliance with client-specific policies and confidentially standards as well as Premise Health policies and confidentiality standards. and confidentiality standards

Reviews documentation for accommodation requests; provide timely notifications to employees and client companies

Responds to periodic audits and maintain accurate records in accordance with compliance requirements

Directs the daily workload of RNs and Leave Coordinators as well as other team members on the account who may support the ADA Accommodation Program

Oversees accurate maintenance of information in the software system, including comprehensive activity notes and updates

Provides functional client knowledge and make case-related decisions with discretion and independent judgment

Coaches, trains, and supports new and existing team members through onboarding, development sessions, and ongoing feedback

Serves as a subject matter expert on client leave of absence programs, supporting the team with expert guidance and escalated issues, and ensuring workflows are adhered to

Conducts side-by-side listening and coaching sessions to strengthen staff performance

Assists with workload management and case resolution as needed

Optimizes partnership and collaboration with the client’s HR Department and Medical Leadership Team to streamline processes and drive efficiency

Owns client/site meetings, committees, and task forces to support strategic initiatives and goals, including the development of the agenda, data review for the program, and outcome measures

Partners with the cross-functional stakeholders on the development and delivery of training programs and job aids for team members. managers, and back-office support teams

Serves as client HR contact on strategic integration and expansion opportunities, proactively identify client needs related to healthcare trends

Strategically identifies and solves complex problems effectively with an emphasis on developing proactive approaches utilizing internal (corporate and regional) support

Ensures reporting is meeting the client needs and updated

May require other duties as assigned

Qualification

Registered NurseLeave of Absence ManagementClient ManagementFederalState RegulationsDisability ProgramsCoaching SkillsProblem-Solving SkillsCommunication SkillsConfidentiality