NetApp · 10 hours ago
Technical Writer
Morrisville, NC
Full-time
Hybrid
Mid, Senior Level
$102K/yr - $153K/yr
5+ years expNetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. The Technical Writer will collaborate with engineers and product managers to develop clear documentation that meets user needs and improves customer experience, leveraging AI tools to drive measurable outcomes.
Cloud ComputingData ManagementData StorageInformation Technology
Responsibilities
Collaborate with other writers and stakeholders (engineers, product managers, and support team members) to develop task-focused content for NetApp products and services
Experiment with pre-release versions of products to understand functionality and anticipate users’ information needs
Research, scope, and develop plans to meet content requirements for product features and releases
Partner with usability and engineering teams to champion user interface simplicity, clarity, and consistency
Develop and nurture relationships with subject matter experts in cross-functional areas
Interpret metrics, feedback, and other data to continuously improve customer experience
Partner with your peers in Information Engineering to improve processes, systems, and tools
Represent Information Engineering in cross-functional strategic initiatives
Exercise continuous improvement by auditing content and making plans to address problems
Ensure that documentation is culturally relevant to a diverse global market with a wide variety of audiences
Independently research technology concepts, product plans, and technical specifications
Interact with individual contributors and managers across NetApp
Qualification
Required
Excellent communication and interpersonal skills
Excellent critical-thinking and problem-solving skills
Strong ability to self-edit and assess the consistency of your own writing
Adaptability, as you switch contexts to work across the NetApp product portfolio
Strong listening skills and empathy with end users
Strong command of technical writing knowledge and best practices
Excellent command of standard American English syntax and grammar
Strong technical and project management skills
Minimum of 5 years of technical writing experience or commensurate hands-on technical experience with storage, networking, security or related fields
Degree in English, Technical Writing, Computer Science, or related field
Successful completion of moderately complex technical documentation projects
Demonstrated ability to work in a team environment with other writers and cross-functional peers to meet deadlines
Ability to provide writing samples and speak to how they impacted the user experience
Preferred
Lightweight markup languages like AsciiDoc or Markdown
GitHub or other source control systems
Familiarity with JIRA or other bug tracking tools
Relevant technical experience (cloud or on-premises system administration, storage or networking technology, programming experience)
Benefits
Health Insurance
Life Insurance
Retirement or Pension Plans
Paid Time Off
Various Leave options
Employee stock purchase plan
Restricted stocks (RSU’s)
Comprehensive medical, dental, wellness, and vision plans
Educational assistance
Legal services
Access to discounts
Financial savings programs
Company
NetApp
NetApp specializes in data storage, data infrastructure, and data management solutions.
10001+ employees
H1B Sponsorship
NetApp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (189)
2024 (166)
2023 (143)
2022 (250)
2021 (193)
2020 (225)
Funding
Current Stage
Public CompanyTotal Funding
$1.25BKey Investors
Sequoia Capital
2025-03-12Post Ipo Debt· $1.25B
1995-11-21IPO
1994-01-01Series Unknown
Leadership Team
George Kurian
Chief Executive Officer
Ben Bromhead
CTO
Recent News
2026-01-11
2026-01-09
Company data provided by crunchbase