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NetApp · 21 hours ago

Senior Technical Operations Engineer (Apache Cassandra)

Morrisville, NC

Full-time

Hybrid

Senior Level

$145K/yr - $153K/yr

6+ years exp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. The Technical Operations Engineer will be responsible for maintaining and supporting a large fleet of cloud-hosted Apache Cassandra clusters, ensuring security, reliability, and performance while collaborating with customer technical teams.

Cloud ComputingData ManagementData StorageInformation Technology

Culture & Values

No H1B

U.S. Citizen Only

Responsibilities

Provide expert Cassandra database support on incidents, diagnosing and solving data modelling and architectural issues by liaising with customer’s database engineers on Apache Cassandra and maintain a high standard of customer communication

Undertake complex Cassandra database cluster tasks including but not limited to real time Cassandra migrations with no downtime, Cassandra upgrades (minor & major versions), Cassandra database performance tuning and maintain our Cassandra fleet of 13000+ nodes for our customers

Provide expert Cassandra database support to our nodes running in the cloud (AWS/Azure/GCP), using technologies such as Linux (Debian, Ubuntu), Docker, and languages including Java, Python and bash

Investigate issues and apply standard maintenance procedures to optimize the performance and stability of production and non-production Cassandra databases that we manage

Develop and continually improve our suite of internal automation tools, applications, and processes

Be a proactive, reliable and supportive member of the Cassandra Database support team, and participate in a 24/7 rotating on-call roster

Qualification

Apache CassandraDatabase architecturePythonJavaCloud platformsCustomer serviceCommunication skills

Required

Minimum of 6 years working experience

Strong knowledge and experience in administrating Apache Cassandra clusters at scale

Designing and maintaining database architecture, data structures, tables, dictionaries and naming conventions to ensure the accuracy and completeness of all data master files

Testing Cassandra database systems and upgrades, such as debugging, tracking, reproduction, logging and resolving all identified problems, according to approved quality testing scripts, procedures and processes

Experience in identifying data modelling and architectural issues with Apache Cassandra

Developing and managing documentation, standards, policies, and procedures related to database operations

Programming skills in Python, Java, bash scripting, SQL, and source code control using Git

Exceptional ability to communicate clearly and professionally in written and verbal English (essential)

Any customer service experience is favourable

US Citizen

Bachelor's degree in a technical or engineering field OR Master's degree with less related experience