360clean | Complete Facility Care · 3 weeks ago
Operations & Client Success Manager
Little River, SC
Full-time
Onsite
Entry, Mid Level
$45K/yr - $50K/yr
2+ years exp360clean is a growing, family-owned commercial cleaning franchise that values quality and strong relationships. The Operations & Client Success Manager will ensure smooth operations and top-tier client service by overseeing cleaning operations, managing staff, and maintaining client relationships.
Health Care
Responsibilities
Oversee day-to-day cleaning operations, crew assignments, and shift coverage
Conduct and document quality control inspections
Maintain 95% staffing coverage and ensure timely issue resolution
Communicate directly with clients, address concerns, and track satisfaction
Manage hiring, onboarding, and staff performance
Track operational KPIs and report progress weekly
Support new account onboarding and transition of contracts into operations
Qualification
Required
2–4 years of operations, facility, or team leadership experience
Strong organizational and communication skills
Problem-solver with the ability to manage competing priorities
Reliable transportation required
Must pass background and reference checks
Preferred
cleaning or service industry experience
Benefits
Flexible schedule
Free uniforms
Opportunity for advancement
Paid time off
Signing bonus
Training & development
Company
360clean | Complete Facility Care
360clean is the innovative leader of the commercial cleaning industry. 360clean provides services to a large number of industry types.
Founded in 2005Charleston, South Carolina, USA
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Allison Bodiford
Co-Founder & President
Becky Charlton
Partner
Company data provided by crunchbase