Assistant Customer Service Leader jobs in United States
cer-icon
Apply on Employer Site
company-logo

Kroger · 2 months ago

Assistant Customer Service Leader

Kroger is a leading grocery retail company, and they are seeking an Assistant Customer Service Leader. The role focuses on creating an exceptional customer experience while supporting the Front-end department in achieving sales and operational goals.

GroceryMarketingMeat and PoultryRetailRetail Technology
check
H1B Sponsor Likelynote

Responsibilities

Create an outstanding customer experience through exceptional service
Establish and maintain a safe and clean environment that encourages our customers to return
Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards
Assist in directing and supervising all functions, duties and activities for the Front-end department
Support the day-to-day functions of the Front-end operations
Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service
Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others

Qualification

Quality AssuranceFront-end OperationsCustomer ServiceTeam LeadershipProblem-SolvingIntegrityRespectDiversity AwarenessInclusionSafety Awareness

Required

Create an outstanding customer experience through exceptional service
Establish and maintain a safe and clean environment that encourages our customers to return
Assist the department manager in reaching sales and profit goals established for the department
Monitor all established quality assurance standards
Assist in directing and supervising all functions, duties and activities for the Front-end department
Support the day-to-day functions of the Front-end operations
Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others

Company

Kroger is a grocery retail store that provides a wide variety of product for customers and community.

H1B Sponsorship

Kroger has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (64)
2023 (71)
2022 (63)
2021 (20)
2020 (29)

Funding

Current Stage
Public Company
Total Funding
unknown
1984-09-28IPO

Leadership Team

leader-logo
Ronald Sargent
Interim Chief Executive Officer
Company data provided by crunchbase