Assistant Customer Service Leader jobs in United States
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Kroger · 2 months ago

Assistant Customer Service Leader

position1740 Massachusetts St, Lawrence, KS, 66044, US
timeFull-time
remoteOnsite
seniorityEntry, Mid Level

Kroger is a leading grocery retail company, and they are seeking an Assistant Customer Service Leader. The role focuses on creating an exceptional customer experience while supporting the Front-end department in achieving sales and operational goals.

GroceryMarketingMeat and PoultryRetailRetail Technology
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H1B Sponsor Likelynote

Responsibilities

Create an outstanding customer experience through exceptional service
Establish and maintain a safe and clean environment that encourages our customers to return
Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards
Assist in directing and supervising all functions, duties and activities for the Front-end department
Support the day-to-day functions of the Front-end operations
Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service
Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others

Qualification

Quality AssuranceFront-end OperationsCustomer ServiceTeam LeadershipProblem-SolvingIntegrityRespectDiversity AwarenessInclusionSafety Awareness

Required

Create an outstanding customer experience through exceptional service
Establish and maintain a safe and clean environment that encourages our customers to return
Assist the department manager in reaching sales and profit goals established for the department
Monitor all established quality assurance standards
Assist in directing and supervising all functions, duties and activities for the Front-end department
Support the day-to-day functions of the Front-end operations
Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others

Company

Kroger

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Kroger is a grocery retail store that provides a wide variety of product for customers and community.
dateFounded in 1883
location
Cincinnati, Ohio, USA
people-size10001+ employees
web-link
https://www.thekrogerco.com/

H1B Sponsorship

Kroger has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (64)
2023 (71)
2022 (63)
2021 (20)
2020 (29)

Funding

Current Stage
Public Company
Total Funding
unknown
1984-09-28IPO

Leadership Team

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Ronald Sargent
Interim Chief Executive Officer

Recent News

PR Newswire
Kroger Launches Fast, Convenient Delivery on Uber Apps Nationwide
2026-01-16
PYMNTS.com
Google Debuts ‘Universal’ Protocol for Agentic Commerce
2026-01-12
Morningstar.com
Kroger Announces the Sale of Vitacost.com, Inc.
2026-01-11
Company data provided by crunchbase