Oracle · 8 hours ago
Technical Program Manager – Security Operation Centers/Local Alarm Centers
Oracle is a world leader in cloud solutions, and they are seeking a seasoned Technical Program Manager for their Security Operation Centers and Local Alarm Centers. This role involves managing the lifecycle and continuous improvement of security monitoring and incident response systems, collaborating with various teams to drive operational consistency and enhance Oracle's risk posture.
Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware
Responsibilities
Own end-to-end lifecycle of SOC/LAC platforms, including technology selection, upgrades, process automation, and operational documentation
Lead digital transformation of alarm response, integrating new monitoring and alerting technologies and championing proactive event management strategies
Serve as escalation and risk lead for security monitoring, audit findings, and significant operational incidents
Develop, communicate, and execute a technology and operations roadmap for Security Operation Centers and Local Alarm Centers in line with Oracle’s security, risk, and operational priorities
Standardize alarm monitoring, incident logging, and response workflows, including automation of alarm triage and escalation ticketing integration, or in-house tools
Coordinate deployment and lifecycle management of SOC/LAC platforms globally, ensuring all sites are equipped, trained, and supported for 24/7 operations
Oversee automation of reporting, KPI tracking, and compliance documentation for all alarm events and operational incidents
Analyze alarm/incident data and response metrics to recommend improvements, implement preventive controls, and enhance situational awareness
Collaborate with internal teams and third-party vendors to upgrade or integrate new monitoring technologies, including system trials, commissioning, and troubleshooting
Maintain comprehensive, audit-ready documentation, including technical standards, workflows, runbooks, and response plans, for regional and global operations
Train site teams in SOC/LAC operations, digital playbook usage, and incident response best practices
Qualification
Required
Bachelor's degree (or equivalent experience) in Security, Computer Science, Engineering, or related field
Minimum of 7 years of experience in security operations, control/monitoring center management, or physical security technology deployment in an enterprise environment
Demonstrated expertise with SOC/LAC design and physical security alarm monitoring platforms, such as Avigilon, Lenel, Honeywell, Gallagher, Genetec, or equivalent
Experience implementing automation or orchestration for alarm handling, event triage, and response processes
Proven ability to create and update operational runbooks—not just theoretical or prior experience
Physical Security Information Management system (PSIM) experience
ONTIC experience (must have)
Familiarity with security operations playbooks, digital runbooks, and regulatory requirements for alarm/event documentation (SOC 2, PCI DSS, ISO 27001, etc.)
Strong skills in vendor management, project coordination, and technical troubleshooting
Solid understanding of physical security standards
Ability to develop, document, and maintain operational procedures and training resources for monitoring centers
Excellent communicator, able to brief technical and business stakeholders, train operations teams, and report on risk and system health
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
Oracle
Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
H1B Sponsorship
Oracle has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1271)
2024 (846)
2023 (995)
2022 (1192)
2021 (985)
2020 (755)
Funding
Current Stage
Public CompanyTotal Funding
$25.75BKey Investors
Sequoia Capital
2025-09-24Post Ipo Debt· $18B
2025-02-03Post Ipo Debt· $7.75B
1986-03-12IPO
Leadership Team
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