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Valet Living · 1 day ago

Area Leader

Raleigh, NC

Full-time

Hybrid

Entry, Mid Level

$21/hr - $22.50/hr

1+ years exp

Valet Living is hiring an Area Leader to oversee nightly waste, recycling, and compost collection services. This role involves managing a team of Service Valets across multiple multifamily communities, ensuring service quality, safety, and operational efficiency.

CommercialFacility ManagementService Industry

Responsibilities

Onboard and train your team of Service Valets to deliver high-quality waste, recycling, and compost collection services

Provide on-the-job coaching and support, by conducting regular team meetings and safety checks to reinforce best practices and service standards

Manage schedules, approve timecards, and ensure your team stays on track and within budget

Foster a culture of accountability, open communication, and continuous improvement

Step in when needed to ensure uninterrupted service—service reliability starts with you

Visit properties to review service quality, complete audits, and resolve any issues that come up

Use technology tools like the iValet dashboard to track performance and ensure timely service completion

Respond to resident or property concerns quickly and professionally

Ensure Service Valets have the tools, equipment, and access needed to complete their routes

Assist with hiring and training new Service Valets

Pick up and distribute supplies, PPE, and containers as needed

Work with your Operations Manager to monitor staffing levels and manage costs

Help with special projects or service recovery efforts as assigned

Oversee company vehicle maintenance and ensure fleet safety standards are met

Qualification

Supervisory ExperienceData-DrivenTech-SavvyOrganizedCommunicatorProblem SolverHigh school diplomaValid Driver’s License

Required

At least one-year prior experience overseeing a team or crew in a hands-on environment

Able to manage schedules, track service, and follow up on issues

Comfortable using Microsoft Office Suite and learning new platforms

Strong analytical skills with the ability to interpret reports and make decisions

Clear verbal and written communication skills

Quick to adapt, address issues, and find solutions

High school diploma or GED required

Valid Driver's License: Required, with the ability to operate a company vehicle

Ability to lift and carry up to 50 lbs

Comfortable walking long distances (including stairs) and working outdoors in varying weather conditions

Tolerant of disagreeable odors (it's part of the job!)

Benefits

Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts

401k with company match, life and disability insurance, AD&D, and business travel coverage

Up to 15 PTO days annually + 10 paid holidays, 1 floating holiday, and 1 volunteer day

Tuition reimbursement up to $5,250 per year and access to our online education center

Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs