Belton Animal Clinic · 4 weeks ago
Veterinary Practice Manager
Belton, MO
Full-time
Onsite
Mid, Senior Level
$60K/yr - $80K/yrBelton Animal Clinic & Exotic Care Center is seeking a Full-Time Practice Manager. This role is ideal for someone who thrives at the intersection of leadership and operational excellence, overseeing the daily operations of the hospital and ensuring a positive environment for staff and clients.
Veterinary
Responsibilities
Oversee the daily operations of the hospital, ensuring all aspects of the practice run smoothly
Manage scheduling of staff, including veterinarians, technicians, and support personnel, to ensure adequate coverage and efficient workflow
Oversee inventory management in collaboration with Inventory Manager, including ordering and stocking of medical supplies and equipment
Charged with driving hospital growth, owning financial performance by actively managing revenue and expenses to ensure sustainable profitability and long-term stability
Plan and implement capital expenditures to support the hospital's growth, enhance medical services, and ensure long-term financial stability
Review and analyze financial reports to identify areas of improvement to enhance the clinic's revenue and profitability and implement strategies for improvement
Oversee billing and payment processing, including Accounts Payable and Accounts Receivable, and handling client accounts to ensure accurate financial records and timely payments
Recruit, hire, train, supervise, and, if necessary, take disciplinary action for hospital staff
Conduct performance evaluations and provide feedback to staff to promote professional development and improve performance
Foster a positive work environment and address staff issues, conflicts, and concerns effectively
Ensure exceptional client service and satisfaction by overseeing front desk operations, including appointment scheduling, check-in/check-out procedures, and client communication
Develop and implement client retention and outreach programs to enhance client engagement and loyalty
Collaborate with veterinarians and technicians to ensure high standards of patient care and treatment
Monitor and improve patient flow and clinic efficiency to minimize wait times and enhance the client experience
Ensure proper maintenance and cleanliness of the hospital’s facilities and equipment
Develop and execute marketing and promotional strategies to attract new clients and promote hospital services
Represent the hospital at community events and participate in outreach activities to enhance the hospital’s reputation
Ensures compliance with applicable company, state, and federal laws, statutes, and regulations
Implement and enforce hospital policies, procedures, and protocols to ensure compliance with legal and regulatory requirements
Maintain an active presence throughout the hospital, actively engaging in both the front and back areas to support the staff, monitor operations, and proactively address issues as they arise with attention to strengths and opportunities
Performs other related duties as assigned
Qualification
Required
Bachelor's degree in business administration, healthcare management, or a related field is preferred, but candidates with strong relevant skills and experience will also be considered
Previous experience in a managerial role, preferably in a veterinary or healthcare setting, and knowledge of veterinary procedures, terminology, and industry standards is preferred
Excellent organizational and multitasking abilities, with keen attention to detail
Experience with practice management systems (AviMark) is highly preferred
Exceptional interpersonal communication skills, with a focus on client and staff relations
Compassionate and client-focused approach to animal care and service with an ability to remain calm under pressure
Strong work ethic and a team-oriented attitude with a collaborative approach to care
Benefits
Health, Dental, and Vision Insurance
Retirement Plan with Employer Match
Paid Time Off and Paid Holidays
Employee Pet Discounts
Company
Belton Animal Clinic
Welcome to Belton Animal Clinic & Exotic Care Center where we understand how much you care about your pets.
Founded in 1962
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase