Cresta · 21 hours ago
Commercial Counsel
United States
Full-time
Remote
Senior Level
$180K/yr - $220K/yr
5+ years expCresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. They are seeking a Commercial Counsel to join their legal team, responsible for negotiating and advising on complex commercial agreements while supporting various departments to enable revenue growth and manage risk.
Artificial Intelligence (AI)Intelligent SystemsMachine LearningNatural Language ProcessingTelecommunications
Responsibilities
Lead and independently negotiate, draft, and advise on complex commercial agreements, including MSAs, NDAs, SOWs, order forms, channel and reseller agreements, and strategic enterprise deals
Act as a senior legal partner to Sales and Revenue leadership, balancing risk management with deal velocity and customer experience
Provide expert guidance on data privacy, security, and regulatory matters, including GDPR, CCPA, and evolving global privacy frameworks relevant to AI and SaaS businesses
Partner cross-functionally with Product, Security, Finance, and Operations to support product launches, go-to-market initiatives, and customer commitments
Design, build, and continuously improve scalable contracting processes, templates, and negotiation playbooks to increase efficiency and consistency
Help drive broader legal initiatives including compliance programs, policy development, and legal operations improvements
Support a diverse range of legal matters beyond commercial work, including vendor agreements, employment matters, product counseling, and corporate governance, as needed
Serve as a mentor and thought partner within the legal team as it continues to grow
Qualification
Required
J.D. from an accredited law school and admission to practice in at least one U.S. jurisdiction
5+ years of legal experience, with deep expertise negotiating sophisticated commercial technology agreements
Strong command of data privacy, security, and regulatory frameworks impacting modern tech businesses
Proven ability to operate as a strategic, business-oriented advisor—not just a contract reviewer
Exceptional communication, negotiation, and stakeholder management skills, with confidence working directly with senior leaders
Highly organized, adaptable, and comfortable managing multiple priorities in a fast-moving environment
Self-directed and solutions-oriented, with a bias toward ownership and impact
Preferred
Significant in-house experience at a SaaS, AI, or high-growth technology company strongly preferred
Privacy certifications (CIPP, CIPM, or similar) are a plus
Benefits
Comprehensive medical, dental, and vision coverage with plans to fit you and your family
Flexible PTO to take the time you need, when you need it
Paid parental leave for all new parents welcoming a new child
Retirement savings plan to help you plan for the future
Remote work setup budget to help you create a productive home office
Monthly wellness and communication stipend to keep you connected and balanced
In-office meal program and commuter benefits provided for onsite employees
Company
Cresta
Cresta uses artificial intelligence to assist sales and service agents in the quality of customer service.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$276MKey Investors
Tiger Global ManagementSequoia CapitalGreylock
2024-11-19Series D· $125M
2022-03-17Series C· $80M
2021-03-31Series B· $50M
Leadership Team
Ping Wu
CEO
Tim Shi
Co-Founder, Board Member
Recent News
Greylock
2025-12-02
Company data provided by crunchbase