Sportec Solutions AG · 1 month ago
Client Project Manager - North America
Arlington, TX
Full-time
Hybrid
Mid Level
$65K/yr - $75K/yr
3+ years expSportec Solutions Inc. is seeking a Client Project Manager to lead client-facing delivery for the Americas market. The role involves being the strategic bridge between clients and the Product, Engineering, and Operations teams, ensuring project delivery on time and on budget while identifying commercial upsell opportunities.
Data StorageSoccerSports
No H1B
Responsibilities
Serve as the primary client-facing project lead for Americas accounts
Own stakeholder management: external clients and internal Product Owners, Ops, IT, Sales
Manage change requests and scope adjustments; coordinate commercial and technical impact assessments
Triage client issues and bugs with Product Owners through to resolution; maintain incident logs and post-mortems
Track project budgets and deliver internal reporting on forecast vs. actuals
Identify upsell potential and support proposal creation and contract discussions
Support matchday operations and be available for occasional evening/weekend coverage when needed
Establish client cadences, stakeholder maps, and communication rhythms for assigned accounts
Stabilize matchday readiness for one or more clients: runbooks, escalation paths, and pre-match checklists
Deliver baseline project KPIs and a reporting cadence (gross margin, revenue, incident counts, on-time/on-budget)
Project KPIs: gross margin, revenue attainment, number of technical matchday issues, on-time/on-budget delivery
Client satisfaction, retention, and number of upsell opportunities advanced
Reduction in repeat incidents and timely resolution of escalations
Qualification
Required
Bachelor's degree from an accredited university (preferred)
Minimum 3+ years in client-facing project management for software or IT/data projects
Strong stakeholder management, escalation handling, and client briefing experience
Technical understanding of sports data and data ecosystems; ability to translate technical issues for non-technical stakeholders
Proficiency in Microsoft Office (Excel, PowerPoint, Teams, Word)
Experience with project tools such as JIRA, Confluence, or Asana
Calm under pressure in live-event situations; excellent problem-solving and multitasking skills
Willingness to work evenings/weekends and domestic/international travel for matchday support as needed
Local to Dallas-Fort Worth or willing to relocate
Ability to legally work in the U.S. without sponsorship
Preferred
Hands-on experience with soccer data or other live-sports data systems
The ability to write/run diagnostic scripts and SQL queries for ad-hoc troubleshooting
Familiarity with camera-based tracking, broadcast-data operations, or live-event delivery pipelines
Benefits
Medical, dental, and health coverage
401(k)
Generous paid time off plan with up to 20 days off in your first year
Company
Sportec Solutions AG
As a joint venture between Deltatre and DFL Group, headquartered in Munich, Sportec Solutions develops next-gen solutions in the fields of match data and sports technology.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Sports Business Journal
2025-07-29
2025-05-17
Company data provided by crunchbase