OneDigital · 1 month ago
Benefits Consultant
United States
Full-time
Remote
Mid Level
3+ years expOneDigital is committed to helping people do their best work and live their best lives. The Benefits Consultant will be responsible for assisting clients in hiring, onboarding, and understanding their benefits, while also maintaining compliance and supporting the benefits team in various tasks.
Human ResourcesInsuranceLife InsuranceSmall and Medium Businesses
No H1B
Responsibilities
Assist with specifications, development, testing and implementation of new plan designs for renewal or clients adding on new plans (setting up benefit plans with multiple tiered pricing structures)
Reports, policies, and procedures that relate to benefits administration and service
Support the benefits team as needed and daily support of client account managers, payroll and sales as needed
Work collaboratively with the team coordinating compliance and systems for clients
Maintain data integrity and system functionality of all benefits information to ensure accuracy of all benefits enrollments and benefits related data in system of record to provide vendors and the organization with accurate information
Optimize the performance of our benefits admin system, including gathering and analyzing data, developing, and implementing new benefits process, documenting processes, and making recommendations for improvement
Responsible for performing benefits analysis, validations, and audits to ensure quality control and adherence to established procedures
Resolve client inquires, provide relevant information as requested internally and externally
Organizes and prioritizes work to ensure timely, effective, efficient, and economic delivery of services, including delivering or coordinating the delivery, as appropriate, of Resourcing Edge compliance and administrative solutions
Manages open cases to ensure problem resolution in the shortest amount of time possible, while keeping clients regularly advised of status and anticipated resolution date
Document customer interactions in the CRM system
Ensures proper triage, escalation, and effective resolution of all inquiries
Responsible for taking initiatives and action towards professional development, taking on stretch assignments and additional projects, as well as staying advised of statutory and regulatory payroll and compliance practices
Provide ACA configuration and support (1095’s)
Designing and implementing workflows supporting routine benefits tasks
Qualification
Required
Must be eligible to work in the United States without the need for work visa or residency sponsorship
A Life & Health Producer License is Required
3+ years of experience in Benefits Services
Technical skills - Proficiency Microsoft Office Suite, including Outlook, Word, & Excel. Strong typing ability
Strong written and verbal communication skills with the ability to precisely articulate customer issues
Provides accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience
Highly organized and detail oriented
Passion for working in a team environment
Ability to manage multiple projects running concurrently
Critical thinking, problem solving and time management
Preferred
Bachelor's degree preferred. Experience in lieu of degree will be considered
Experience using Prism HR to build benefit forms, workflows and validate enrollment processes is strongly preferred. Experience with any HRIS incorporating benefits administration will substitute for direct Prism experience
Previous payroll experience is a plus
Benefits
Health
Wellbeing
Retirement
Other financial benefits
Paid time off
Overtime pay for non-exempt employees
Robust learning and development programs
Reimbursement of job-related expenses per the company policy
Employee perks and discounts
Company
OneDigital
OneDigital is focused exclusively on employee benefits.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
CPP Investments
2025-09-19Secondary Market
2025-09-19Acquired
Leadership Team
Mike Sullivan
Co-Founder & Chief Growth Officer
T
Travis Dommert
SVP, Talent
Recent News
Alternative Credit Investor
2026-01-24
Company data provided by crunchbase