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Acuity, Inc. · 22 hours ago

ServiceNow Developer

DC-Baltimore Area

Full-time

Hybrid

Mid Level

3+ years exp

Acuity, Inc. is a leading management and technology consulting firm that specializes in serving the federal government. They are seeking a ServiceNow Developer who will configure and customize software solutions using the ServiceNow platform, assist in defining user requirements, and leverage agile methodologies to implement solutions based on customer needs.

Cyber SecurityInformation Technology

Comp. & Benefits

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Configures, and customizes software solutions using the ServiceNow platform, with specific knowledge of the ServiceNow platform features and developing scoped applications on the platform

Assists in defining user requirements and user stories for business needs

Leverages agile methodologies to design, build, test, and implement solutions based on customers’ requirements

Designs and provides software solutions in ServiceNow ensuring the process flow of the out-of-the-box modules addresses user needs, or by developing scoped applications where appropriate to meet business process requirements

Helps support and validate ServiceNow upgrades and patches

Documents designs and coding changes

Troubleshoots reported bugs or errors using logging

Packages coding changes for releases and migrates code and configuration changes between applicable environments, e.g., development, test, and production

Provides the Operations and Maintenance Team system support, as needed

Performs standard administration and system configuration

Works as part of a team on client engagements