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Inside Higher Ed · 3 weeks ago

Assistant Director of Conference Services - Sales & Marketing

Bloomington, IL

Full-time

Onsite

Mid Level

$44K/yr - $47K/yr

3+ years exp

Inside Higher Ed is seeking an Assistant Director of Conference Services to maximize revenue through sales and marketing strategies. This role involves managing the sales and contract process for events and summer intern housing, while ensuring alignment with organizational objectives and efficient operation of the Conference Services Department.

Digital MediaEducationHigher EducationJournalismRecruiting

No H1B

Responsibilities

Strategic Planning & Business Development; work with the Marketing Department as needed to create, implement, revise, and maintain the marketing plan for one-day events and summer intern housing; develop and implement recruitment strategies for clients; conduct appropriate research and use analytics to drive business and ROI; constantly innovate to adapt to business trends

Sales & Negotiation; lead response process for one-day event inquiries; work with the Director of Conference Services and the VP for Finance and Operations to negotiate terms and pricing with new and repeat clients; create contracts for clients based on negotiated terms; ensure successful and positive client relations; build and nurture relationships with clients and vendors

Marketing; Work with the Marketing Department as needed to ensure marketing is up-to-date, follows University branding and marketing guidelines, and remains market-competitive across all platforms; respond to RFPs and development proposals for new business

Leadership and Administration; recruit, train, and supervise student workers and interns; ensure successful application of marketing budget; provide reporting on sales metrics, bookings, and financial results to improve decision-making; keep accurate and detailed records of past and upcoming events; under the leadership of the Director of Conference Services, create policies and procedures to ensure effective functioning of office; maintain relationships with campus partners

Support Event Execution; work with office team to coordinate and manage events, conferences, and camps; implement and maintain University policies and procedures, including protection of minors, tax, and insurance liability; ensure successful event hand-off to event support staff and student workers; serve in an on-call rotation, working with clients, Campus Safety, and others, as needed, to address any issues or concerns that arise

Qualification

SalesMarketing strategiesNegotiationCustomer relationship managementFiscal managementSupervisory skillsCustomer serviceEvent coordinationLeadership

Required

Bachelor's degree required

Three years' related experience in areas relating to: sales, negotiation, marketing across multiple platforms, contracts, fiscal management, lead generation, customer relationship management software (CRM), hiring, supervisory, customer service, summer camps or special events, or other transferable skills

Occasional travel and evening/weekend work required

on-call for emergencies outside of regular business hours