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Hilton · 2 weeks ago

Analyst Project Management

Addison, TX

Full-time

Onsite

Entry, Mid Level

2+ years exp

Hilton is a leading global hospitality company dedicated to providing exceptional guest experiences. The Project Analyst role involves managing internal and corporate project deliverables, applying project management skills to enhance customer service initiatives, and collaborating with various teams to improve operational efficiency.

HospitalityLeisureResorts

H1B Sponsor Likely

Responsibilities

Manage HRCC internal and corporate project deliverables using industry-standard project management tools

Manage projects from initial consultation through full execution, ensuring communication of progress and status updates

Maintain project plans and artifacts, working with teams to build cases for project approvals

Conduct and document business plans

Study and document standard processes and implement change to improve efficiency

Partner with Process Analysts to document and implement business and process changes

Participate in project meetings serving as the project representative for HRCC, and document business discussions, outcomes, actions, and risks

Bring teams together to document tasks, assign owners and timelines, and create a framework for follow-up and execution

Communicate status of projects, calling out risks and accomplishments

As part of HRCC Shared Services, manage projects related to ongoing HRCC contact center operations and corporate initiatives, including implementations, site launches, and other projects

Qualification

Agile methodologiesData analysisProject managementContact center experienceMicrosoft ProjectPowerPointExcel proficiencyVisioSmartsheetPMP certification

Required

Two (2) years' experience in project or program management, Agile methodologies, or business process improvement

Two (2) years' experience working in a contact center environment

Proficiency in PowerPoint, Excel (including maintaining complex spreadsheets), and Microsoft Project or similar (such as Asana, Smartsheet, Trello, etc.)

Proficiency with tools such as Visio and Smartsheet, coupled with the skill to craft compelling narratives using data, text, and visualizations

Travel less than 10%

Preferred

Four (4) years of experience in project, program or process management

PMP or relevant project management or Agile certification

Benefits

Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night

Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

Paid parental leave for eligible Team Members, including partners and adoptive parents

Mental health resources including free counseling through our Employee Assistance Program

Paid Time Off (PTO)

Company

Hilton

Glassdoor4.0

Hilton is a hospitality company, owns luxury and full-service hotels and resorts, and focused-service hotels.

Founded in 1919

Mclean, Virginia, USA

10001+ employees

https://www.hilton.com/en/

H1B Sponsorship

Hilton has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2022 (3)

2020 (2)