Security Account Manager jobs in United States
cer-icon
Apply on Employer Site
company-logo

Andy Frain Services · 3 weeks ago

Security Account Manager

Andy Frain Services is seeking a Security Account Manager to provide leadership and direction to security personnel across multiple client sites. The role involves managing staffing, compliance, and training of security officers while ensuring client requirements are met and operational efficiency is maintained.

Information TechnologySecurity

Responsibilities

Operational work at client sites 3-4 days/week to engage all employees on each shift on a regular basis; administrative work at client sites 1-2 days/week for payroll, scheduling, and HR coordination
Meets regularly with client team(s) Andy Frain General Manager / Branch Manager / Director to proactively ensure all client requirement are being met and maintaining appropriate security post coverage
Make daily inspections of client locations. Ensure security officers are on post, in proper uniform, following post orders, and remaining compliant with all applicable regulations
Works with Branch Management to coordinate, and participate in the recruitment, selection, training, development and retention of high caliber employees in accordance with applicable law and Andy Frain policy
Prepares and coordinates security officer staffing schedules and payroll execution. Acts to ensure client requirements are met while controlling labor costs
Coordinates alternate staffing coverage in the event scheduled security officers call out. Stands post if needed in emergency situations to ensure coverage
Maintains and submits weekly payroll records
Responsible for orientation and training of Security Officers and other personnel
Develops Post Orders and best practices for each assigned position within a designated account
Coaches employees and administers disciplinary actions as necessary and in accordance applicable laws and Andy Frain policy
Intervenes, when necessary, in resolving personnel problems and guides counseling of Security Supervisors and Officers
Ensures the efficient, effective and compliant operations of all designated Accounts
Acts as readily available resource to client(s) Security Staff and Security Supervisors in the area of operations

Qualification

Texas Level 3 Security LicenseMARSEC knowledgeSecurity operations knowledgeMicrosoft Office SuiteBusiness operations managementCustomer service orientationLeadership skillsCommunication skillsInterpersonal skillsProblem-solving skills

Required

Must meet and continue to meet Andy Frain employment standards
Must possess, or be able to obtain, a Texas Level 3 (Commissioned) Security License
Must be able to see, hear, speak and write clearly
Knowledge of business operations management and human resources administration
Must be able to use computer and Microsoft Office Suite, specifically Outlook, Excel, Word, and PowerPoint
Ability to synthesize business/ financial data and develop solutions
Planning, organizational, and leadership skills
Oral and written communication skills
Strong customer service and service delivery orientation
Ability to interact effectively at various social levels and across diverse cultures
Ability to be an effective leader and member of teams
Ability to take initiative and achieve result
Knowledge of MARSEC levels and protocols
Knowledge of security operations and procedures
Knowledge of public safety priorities and limitations on authority
Knowledge of safe work practices
Knowledge of emergency policies and procedures
Ability to maintain professionalism in unusual or difficult circumstances
Ability to quickly assess and handle difficult and hostile situations
Ability to adapt to change in procedures, locations, and the organization
Must possess strong interpersonal and customer service skills

Benefits

Comprehensive medical, dental, vision, and STD insurance
401(k) plan for future savings
Generous paid time off to recharge
Competitive salary with an employee discount program at retailers, restaurants, and entertainment venues
Access to an Employee Assistance Program (EAP) for free, confidential counseling and resources
Support for stress management, financial guidance, legal assistance, and family challenges
Commitment to mental and emotional well-being, fostering a thriving work-life balance

Company

Andy Frain Services

twittertwittertwitter
company-logo
Andy Frain Services is a provider of integrated solutions to security and events.