Marcus Hotels & Resorts · 1 month ago
Event Coordinator
Milwaukee, WI
Full-time
Onsite
New Grad, Entry Level
$40K/yr - $45K/yrMarcus Hotels & Resorts is seeking an Event Coordinator to support the Director of Events and Event Managers in planning and executing group and local events. The role involves serving as a liaison between clients and hotel departments, providing administrative support, and ensuring high levels of guest satisfaction.
Business DevelopmentHospitalityHotel
Responsibilities
Answer telephone calls promptly and professionally, following Hilton and Marcus brand standards, and communicate information clearly and accurately to clients and internal departments
Provide administrative support including typing correspondence, preparing contracts, maintaining files, and managing office systems
Distribute contracts, resumes, room requests, amenities, memos, and related documents to appropriate hotel departments on a daily basis
Book, detail, and coordinate all in-house meetings
Qualify pop-up meetings and events and prepare thorough turnovers to Event Managers as needed
Assist with resolving client and operational issues such as pricing discrepancies, menu questions, banquet setups, guarantees, and seating charts, using sound judgment and discretion
Remain calm and professional during periods of high activity or emergency situations
Copy, print, scan, and distribute documentation for clients, in-house groups, and hotel teams
Create client-facing materials including event signage, tasting menus, breakfast vouchers, and related collateral
Coordinate and distribute daily operational documents such as BEO batches, resumes, daily change logs, and reports
Maintain organized electronic and physical event files and group folders for Event Managers
Track post-event and post-conference documentation and completion requirements
Assist with logistical coordination including bus parking and shuttle schedules
Perform other duties as assigned
Qualification
Required
Proficiency in Microsoft Word and Microsoft Excel
Strong attention to detail and accuracy
Excellent verbal and written communication skills
Ability to manage multiple projects and prioritize tasks effectively
Strong problem-solving skills with a customer-focused approach
Ability to respond promptly and knowledgeably to inquiries regarding hotel facilities, services, and menus
Ability to operate a multi-line telephone system
High School Diploma or equivalent required
Strong typing and computer skills with speed and accuracy
Preferred
Prior administrative or hospitality experience preferred
Company
Marcus Hotels & Resorts
Marcus Hotels & Resorts provides hospitality management, business planning development, investment, acquisition and renovation services.
Founded in 1966
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Tiffany Leadbetter Donato
Chief Investment Officer
Recent News
2025-11-07
BizTimes Milwaukee
2025-09-18
MarketScreener
2025-09-17
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